by crisp 4.6 (73 reviews)

Crisp

Name: Crisp - Live Chat and Chatbot
Rating: 4.6 (73 reviews)
Author: crisp

A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.

Crisp ranks #1,383 among WordPress.org plugins with 20,000+ active installations, is #77 of 3,129 in the Communication category, a 4.6/5 rating from 73 reviews, and was last updated Apr 14, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.8 (Current: 7.0.2)

vtrunk Current Version vtrunk

Updated 1 year ago Last Update on 14 Apr, 2025

Refreshed 15 hours ago Last Refreshed on

#77 of 3,129 in Communication Top 5% by installs Downloads -5.4% this week No update in over a year

View on WordPress.org

Rank

#1,383

— No change

Active Installs

20K+

— No change

KW Avg Position

0.2 worse

Downloads

764.7K

+69 today

Support Resolved

— No change

Rating

92%

Review 4.6 out of 5

4.6 (73 reviews)

Next Milestone 30K

Total Progress 19.7%

20K+ 30K+

281

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 8,029 more installs to reach 30K+

Rank Changes

Current #1,383

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.6

73 reviews

Overall 92%

64 (88%)

1 (1%)

2 (3%)

1 (1%)

5 (7%)

Tracked Keywords

Showing 5 of 5

Keyword	Position	Change	Type	Updated
crisp	1	—	Tag	17 hours ago
livechat	9	—	Tag	17 hours ago
free live chat	16	—	Tag	17 hours ago
live chat	36	—	Tag	17 hours ago
chatbot	43	—	Tag	17 hours ago

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Security History

Source: WPVulnerability

2 known vulnerabilities on record · 0 in the last 24 months · checked 3 days ago

Mar 13, 2024

Crisp – Live Chat and Chatbot [crisp] < 0.45

CVE-2024-27963 · Fixed in v0.45
Dec 16, 2021

Crisp – Live Chat and Chatbot [crisp] < 0.32

CVE-2021-43353 · Fixed in v0.32

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Plugin Details

Version: trunk
Last Updated: Apr 14, 2025
Requires WP: 3.0.1+
Tested Up To: 6.8
PHP Version: 5.3 or higher
Author: crisp

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.6
Reviews: 73
Support Threads: 0
Resolved: 0%

Keywords

chatbot crisp free live chat live chat livechat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to add live chat and chatbot support without any coding. It solves the problem of engaging visitors in real time, capturing leads, and managing customer support directly from the website.

Live chat widget
Chatbot builder (no-code)
Real-time notifications
Desktop apps (Windows, Mac)
Mobile apps (iOS, Android)
Availability schedule
See visitor typing in real time
Integrations with Slack, Messenger, Twitter, Telegram, Whatsapp, SMS

Frequently Asked Questions

Common questions about Crisp - Live Chat and Chatbot

Upload the plugin files to the /wp-content/plugins/crisp directory, or install the plugin through the WordPress plugins screen directly. Use the Settings->Crisp screen and click on "Link with Crisp" If you're getting in trouble, we have a video about how to install Crisp on WordPress

Crisp provides a customer messaging platform for small and medium companies to help them scale their customers relationship. Live Chat is one of the main features but not the only one. Give them a try!

Crisp is perfect for agencies, business owners, small businesses, bloggers, designers, anyone with a WordPress website and wants to use live chat on their website.

Not at all. You can create and manage your conversations without any coding using our user-friendly software.

The Crisp’s paid tiers are built for those who want more advanced functionality. If you’d like to learn more about Crisp’s paid tiers, view our pricing page. My Question is not listed Please visit Crisp Help Center for more detailed documentation and support. Thank you!