by
Egentify, Inc.
5 (1 reviews)
AI Chatbot & Helpdesk Agent for WooCommerce by Egentify
AI chatbot, live chat, and help desk for WooCommerce. Answers product questions, tracks orders, and handles email and tickets, 24/7.
AI Chatbot & Helpdesk Agent for WooCommerce by Egentify ranks #56,554 among WordPress.org plugins with 0+ active installations, is #2,665 of 3,397 in the Communication category, a 5/5 rating from 1 reviews, and was last updated Aug 20, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Tested up to WP 7.0.6 (Current: 7.1.2)
v1.1.1
Current Version v1.1.1
Updated 1 month ago
Last Update on 20 Aug, 2026
Refreshed 9 hours ago
Last Refreshed on
#2,665 of 3,397 in Communication
Rank
#56,554
—
No change
Active Installs
0+
-100%
KW Avg Position
128
39 better
Downloads
439
+4 today
Support Resolved
0%
—
No change
Rating
100%
Review 5 out of 5
5
(1 reviews)
Next Milestone 10
0+
10+
36,814
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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5.0
1 reviews
Overall
100%
5
1
(100%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
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- Version
- 1.1.1
- Last Updated
- Aug 20, 2026
- Requires WP
- 6.4+
- Tested Up To
- 7.0.6
- PHP Version
- 7.4 or higher
- Author
- Egentify, Inc.
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 5
- Reviews
- 1
- Support Threads
- 0
- Resolved
- 0%
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Frequently Asked Questions
Common questions about AI Chatbot & Helpdesk Agent for WooCommerce by Egentify
Yes. This plugin is a client for the Egentify service. Sign up at egentify.com first. The plugin's Connect button completes the link from your store side.
Yes. Egentify's free-forever plan includes 50 conversations every month at no cost, with no time limit, along with the AI chat widget, email support, AI-powered ticketing, and live takeover. If your store grows past that, paid plans add higher conversation volume and voice support. The WordPress plugin itself is, and always will be, free.
Yes. You can watch conversations live in your Egentify dashboard and jump in at any time to reply to a customer yourself, so you stay in control of every conversation.
When a question is beyond what the AI should handle on its own, it escalates the conversation to your team. You are notified, and you can take over the chat in real time from your Egentify dashboard or follow up later as a support ticket, so customers are never left at a dead end.
No. Egentify answers from your real WooCommerce catalog, store pages, and policies out of the box, so there is nothing to train and no knowledge base to build before you go live. When you want more control, you can add a supplemental knowledge base in Egentify: custom answers for things only your AI agent should know, such as a current sale, active coupon codes, or special policies. You can also give the assistant a name and instructions to shape its tone and how it handles topics like refunds.
No. The chat widget loads a lightweight script from Egentify's servers, and the AI itself runs on Egentify's side, not on your hosting, so your storefront stays fast.
Yes. The widget works on any standard WooCommerce storefront theme. By default it auto-injects into the footer on every page once you connect. To show it only on specific pages instead, turn off Auto Inject Widget and add the [egentify_chat_widget] shortcode wherever you want it.
Yes. Position (bottom-right / bottom-left), side and bottom offsets, chat window corner radius, primary color, welcome message, and up to four starter buttons are all configurable from the Egentify admin page.
In your Egentify dashboard at egentify.com, not in WordPress. The plugin only adds the widget and the API endpoints Egentify uses.
Click Disconnect in the connected state of the Egentify admin page. This removes the stored signing secret and API keys. The widget stops loading unless manual credentials are saved in Advanced settings.
