by engagebay 5 (3 reviews)

EngageBay Live Chat Support

Name: EngageBay Live Chat Support
Rating: 5.0 (3 reviews)
Author: engagebay

Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.

EngageBay Live Chat Support ranks #16,302 among WordPress.org plugins with 100+ active installations, is #622 of 3,634 in the Communication category, a 5/5 rating from 3 reviews, and was last updated Sep 11, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.8 (Current: 7.1.4)

v1.1.5 Current Version v1.1.5

Updated 1 year ago Last Update on 11 Sep, 2025

Refreshed 1 week ago Last Refreshed on

#622 of 3,634 in Communication Top 25% by installs No update in over a year

View on WordPress.org

Rank

#16,302

— No change

Active Installs

100+

-28.6%

KW Avg Position

80.2

0.2 worse

Downloads

10.3K

+8 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (3 reviews)

Next Milestone 200

Total Progress 16%

100+ 200+

3,628

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 84 more installs to reach 200+

Rank Changes

Current #16,302

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

3 reviews

Overall 100%

3 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for EngageBay Live Chat Support. Checked 3 months ago.

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Plugin Details

Version: 1.1.5
Last Updated: Sep 11, 2025
Requires WP: 5.0+
Tested Up To: 6.8
PHP Version: 7.2 or higher
Author: engagebay

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 3
Support Threads: 0
Resolved: 0%

Keywords

chat widget customer support engagebay helpdesk live chat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to offer real-time chat with website visitors. It adds a live chat widget with CRM and helpdesk features so visitor conversations can be tracked and turned into leads or support tickets.

Real-time visitor chat
Proactive chat invitations
Chat transcripts access
Customer feedback collection
Team collaboration on chats
Performance reports and analytics
Unlimited websites install
Customizable chat widget

Frequently Asked Questions

Common questions about EngageBay Live Chat Support

Yes. This plugin requires a free EngageBay account.

Yes! EngageBay offers a free plan with Live Chat features. Paid plans are available for advanced features.

Absolutely. Every chat session can be saved as a contact in EngageBay CRM, so you can follow up later.

No. The chat widget is lightweight and loads asynchronously, so it won’t impact your site speed.

Yes. You can fully customize the colors, text, and behavior of the chat widget from your EngageBay dashboard. My question is not listed Please visit out our support page for help documentation and access other support channels or simply send us an email to support@engagebay.com.