Live Chat by Formilla - Real-time Chat & Chatbots Plugin
by Formilla.com 4.7 (115 reviews)

Live Chat by Formilla - Real-time Chat & Chatbots Plugin

Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.

Compatible with WP 6.9
v1.4 Current Version v1.4
Updated 1 month ago Last Update on 01 Dec, 2025
Synced 11 hours ago Last Synced on
Rank
#4,259
+3 this week
Active Installs
3K+
-9.5%
KW Avg Position
115.5
-0.5 better
Downloads
192.4K
+12 today
Support Resolved
0%
No change
Rating
94%
Review 4.7 out of 5
4.7 (115 reviews)

Next Milestone 4K

Total Progress 27.1%
3K+ 4K+
423
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Need 729 more installs to reach 4K+

Rank Changes

4,041 4,150 4,258 4,366 4,475 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
4,040 4,149 4,258 4,366 4,475 05-01-2026 06-01-2026 07-01-2026 08-01-2026 09-01-2026 10-01-2026 11-01-2026 12-01-2026 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
4,248 4,255 4,261 4,268 4,274 21-12-2025 22-12-2025 23-12-2025 24-12-2025 25-12-2025 26-12-2025 27-12-2025 28-12-2025 29-12-2025 30-12-2025 31-12-2025 01-01-2026 02-01-2026 03-01-2026 04-01-2026 05-01-2026 06-01-2026 07-01-2026 08-01-2026 09-01-2026 10-01-2026 11-01-2026 12-01-2026 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
4,248 4,255 4,261 4,268 4,274 22-10-2025 23-10-2025 24-10-2025 25-10-2025 26-10-2025 27-10-2025 28-10-2025 29-10-2025 30-10-2025 31-10-2025 01-11-2025 02-11-2025 03-11-2025 04-11-2025 05-11-2025 06-11-2025 07-11-2025 08-11-2025 09-11-2025 10-11-2025 11-11-2025 12-11-2025 13-11-2025 14-11-2025 15-11-2025 16-11-2025 17-11-2025 18-11-2025 19-11-2025 20-11-2025 21-11-2025 22-11-2025 23-11-2025 24-11-2025 25-11-2025 26-11-2025 27-11-2025 28-11-2025 29-11-2025 30-11-2025 01-12-2025 02-12-2025 03-12-2025 04-12-2025 05-12-2025 06-12-2025 07-12-2025 08-12-2025 09-12-2025 10-12-2025 11-12-2025 12-12-2025 13-12-2025 14-12-2025 15-12-2025 16-12-2025 17-12-2025 18-12-2025 19-12-2025 20-12-2025 21-12-2025 22-12-2025 23-12-2025 24-12-2025 25-12-2025 26-12-2025 27-12-2025 28-12-2025 29-12-2025 30-12-2025 31-12-2025 01-01-2026 02-01-2026 03-01-2026 04-01-2026 05-01-2026 06-01-2026 07-01-2026 08-01-2026 09-01-2026 10-01-2026 11-01-2026 12-01-2026 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
Current #4,259
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 20 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
0 10 20 05-01-2026 06-01-2026 07-01-2026 08-01-2026 09-01-2026 10-01-2026 11-01-2026 12-01-2026 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
0 10 20 21-12-2025 22-12-2025 23-12-2025 24-12-2025 25-12-2025 26-12-2025 27-12-2025 28-12-2025 29-12-2025 30-12-2025 31-12-2025 01-01-2026 02-01-2026 03-01-2026 04-01-2026 05-01-2026 06-01-2026 07-01-2026 08-01-2026 09-01-2026 10-01-2026 11-01-2026 12-01-2026 13-01-2026 14-01-2026 15-01-2026 16-01-2026 17-01-2026 18-01-2026 19-01-2026 20-01-2026
0 10 20 30 22-10-2025 25-10-2025 28-10-2025 31-10-2025 03-11-2025 06-11-2025 09-11-2025 12-11-2025 15-11-2025 18-11-2025 21-11-2025 24-11-2025 27-11-2025 30-11-2025 03-12-2025 06-12-2025 09-12-2025 12-12-2025 15-12-2025 18-12-2025 21-12-2025 24-12-2025 27-12-2025 30-12-2025 02-01-2026 05-01-2026 08-01-2026 11-01-2026 14-01-2026 17-01-2026 20-01-2026
0 100 200 300 400 500 20-01-2025 01-02-2025 13-02-2025 25-02-2025 09-03-2025 21-03-2025 02-04-2025 14-04-2025 26-04-2025 08-05-2025 20-05-2025 01-06-2025 13-06-2025 25-06-2025 07-07-2025 19-07-2025 31-07-2025 12-08-2025 24-08-2025 05-09-2025 17-09-2025 29-09-2025 11-10-2025 23-10-2025 04-11-2025 16-11-2025 28-11-2025 10-12-2025 22-12-2025 03-01-2026 15-01-2026 20-01-2026
Downloads
Growth
Peak

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Reviews & Ratings

4.7
115 reviews
Overall 94%
5
106 (92%)
4
2 (2%)
3
0 (0%)
2
1 (1%)
1
6 (5%)

Tracked Keywords

Showing 2 of 2
Keyword Position Change Type Updated
livechat 80 Tag 12 hours ago
chat bot 151 Tag 12 hours ago

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Plugin Details

Version
1.4
Last Updated
Dec 01, 2025
Requires WP
2.7+
Tested Up To
6.9
PHP Version
N/A
Author
Formilla.com

Support & Rating

Rating
★ ★ ★ ★ ★ 4.7
Reviews
115
Support Threads
0
Resolved
0%

Keywords

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Frequently Asked Questions

Common questions about Live Chat by Formilla - Real-time Chat & Chatbots Plugin

Follow our WordPress Live Chat Plugin tutorial to get started.
Yes, our live chat software easily installs with WooCommerce sites. Install and activate the plugin from within your WordPress/WooCommerce admin panel for the chat button to appear on your site.
Watch our video tutorial to learn how.
The Chat ID is the unique identifier for your particular account. Your live chat widget won't display on your WordPress website unless you have a Chat ID entered on the settings page. You will receive this ID via email upon registering with Formilla.com via the Formilla Chat link on your WordPress admin panel.
Yes. Start by logging in to your Formilla account, then mouse over Settings and select Widgets from the submenu that appears. On the next page, click the edit/pencil icon under Actions for your chat widget. You can modify the hours of operation from the Widget Details tab and click Save Changes.
Yes, the Email Notifications option is enabled by default for every Formilla Live Chat widget you create. Removing the email address(es) on the Widget Details tab of the live chat widget configuration page disables the feature. Alternatively, you may add additional email recipients by simply comma-separating each email address. You can respond to emails using your preferred email client, or directly from the Formilla Conversation History.
The Formilla Helper Bot can be setup and trained to answer questions from your customers automatically. To configure a chatbot (paid feature add-on), you can simply mouse over Automation in the left menu, then select Helper Bots from the sub-menu that appears. At the top of the next screen, click Create Helper Bot to get started.
Chatbots can be used to collect contact information from site visitors as a means to generate leads, and ask additional qualifying questions to determine the size of the opportunity, gauge the customer’s interest and where they are at in the buying cycle, or route them right to your sales team or even book a demo on your calendar.
Formilla offers a Calendly scheduling feature. Chatbots can be configured to display your Calendly calendar directly inside the widget for the visitor to choose from any available dates and times for a demo or phone consultation. Chatbots can first qualify the visitor, and then decide whether to offer them a demo if they're a valuable lead.
If you're using the web interface, it behaves just like any chat client; you must login to Formilla.com (the chat client) via your WordPress Admin Panel --> Formilla Chat menu item, or directly at Formilla.com in a new browser window. Once you've logged in and navigated to the dashboard (Dashboard from the main menu), you're considered online and ready to accept chats. Ensure your status indicator says Online in the header bar, of course. If you log off, your chat will go to offline mode. If you're using our iPhone/Android apps instead of the web interface, simply log in to the mobile app and Formilla.com will recognize you're online and mark you as available.

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