by NickDuncan 5 (2 reviews)

HeySpark – Live Chat and Call Now Plugin

Name: HeySpark – Live Chat and Call Now Plugin
Rating: 5.0 (2 reviews)
Author: NickDuncan

Self-hosted live chat plugin for WordPress. Talk to visitors or let them call straight from your admin area, conversations stored on your own site.

HeySpark ranks #13,170 among WordPress.org plugins with 100+ active installations, is #1,960 of 3,358 in the Communication category, a 5/5 rating from 2 reviews, and was last updated Jun 17, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7.0.5 (Current: 7.1.1)

v1.2.00 Current Version v1.2.00

Updated 3 months ago Last Update on 17 Jun, 2026

Refreshed 12 hours ago Last Refreshed on

#1,960 of 3,358 in Communication Downloads -12.1% this week

View on WordPress.org

Rank

#13,170

— No change

Active Installs

100+

-56.3%

KW Avg Position

N/A

— No change

Downloads

3.3K

+2 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 200

Total Progress 96%

100+ 200+

183

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #13,170

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

Resolution Rate

Security History

Source: WPVulnerability

No known vulnerabilities on record for HeySpark. Checked 1 month ago.

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Plugin Details

Version: 1.2.00
Last Updated: Jun 17, 2026
Requires WP: 6.3+
Tested Up To: 7.0.5
PHP Version: 7.4 or higher
Author: NickDuncan

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 1
Resolved: 0%

Keywords

call now chat chat plugin live chat live chat plugin

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to offer live chat support to visitors. It solves the problem of relying on external chat services by storing conversations directly on the site's own server, with no accounts or subscriptions required.

Floating chat widget
WP-Admin conversational inbox
Real-time chat via long-polling
Online/Away toggle
Offline message form with email notifications
Pre-chat form with name and email capture
GDPR consent checkbox
Sound and desktop notifications

Frequently Asked Questions

Common questions about HeySpark – Live Chat and Call Now Plugin

No. Conversations are stored in your WordPress database. All real-time communication happens between the visitor's browser and your own server via the WordPress REST API.

Heyspark uses long-polling against the WordPress REST API. The visitor's browser holds an open request that returns as soon as new activity happens on your conversation. It works on standard PHP hosting with no special server configuration.

Yes. The widget loads via deferred JavaScript and fetches its state over the REST API after the page loads, so cached HTML is fine. The admin inbox is not cached (WP-Admin is never cached).

Open Heyspark → Settings, pick a brand color, change the greeting text or launcher position, and save. The live preview shows your changes before you commit.

Yes. Uncheck Show on mobile devices in Settings.

The conversation is marked closed. The visitor sees a "This conversation has ended" banner with a button to start a new chat. Past conversations appear in their widget home screen so they can view the history.

Enable the GDPR consent checkbox in Settings and set your consent text. The pre-chat form will require the visitor to agree before sending. Visitor conversations are stored with a hashed, HttpOnly cookie. No personal data beyond what the visitor submits. By default Heyspark does not contact any third-party service with visitor data. See the FAQ entry below if you want to enable Gravatar-based visitor avatars (off by default; requires explicit opt-in).

By default, no. Conversations, settings, agents and visitor sessions all live in your own WordPress database. There is one optional integration: under Settings → Visitor tracking you can turn on "Fetch visitor avatars from Gravatar". When enabled, hashed visitor emails are sent to Gravatar (run by Automattic) to fetch avatar images shown in the admin inbox. This setting is off by default and the plugin makes no external requests for visitor data unless you opt in. Agent avatars in the admin inbox use WordPress's built-in get_avatar_url() for the logged-in agent's own account — this is standard WordPress behaviour, governed by the agent's own profile rather than the plugin.

Each site in a multisite network runs its own Heyspark install with its own conversations and settings. No network-wide inbox in v1.

A POT file is included at /languages/heyspark.pot. Use Poedit, Loco Translate, or translate.wordpress.org to create a translation.