by Fahad Mahmood 3.7 (3 reviews)

Inbox – Private Messaging, Guest Messages & Help Desk

Name: Inbox – Private Messaging, Guest Messages & Help Desk
Rating: 3.7 (3 reviews)
Author: Fahad Mahmood

Private messaging inside WordPress for members, vendors, visitors and support teams, with a real inbox: reply, archive, delete, search and block.

Inbox ranks #37,808 among WordPress.org plugins with 10+ active installations, is #1,273 of 3,634 in the Communication category, a 3.7/5 rating from 3 reviews, and was last updated Oct 26, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7 (Current: 7.1.4)

v2.0.0 Current Version v2.0.0

Updated 1 week ago Last Update on 26 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#1,273 of 3,634 in Communication Top 50% by installs Downloads -53.5% this week Actively maintained

View on WordPress.org

Rank

#37,808

— No change

Active Installs

10+

-33.3%

KW Avg Position

82.7

— No change

Downloads

4.7K

+3 today

Support Resolved

— No change

Rating

74%

Review 3.7 out of 5

3.7 (3 reviews)

Next Milestone 20

Total Progress 70%

10+ 20+

14,635

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #37,808

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

3.7

3 reviews

Overall 74%

2 (67%)

0 (0%)

1 (33%)

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Plugin Details

Version: 2.0.0
Last Updated: Oct 26, 2026
Requires WP: 5.8+
Tested Up To: 7
PHP Version: 7.4 or higher
Author: Fahad Mahmood

Support & Rating

Rating: ★ ★ ★ ★ ☆ 3.7
Reviews: 3
Support Threads: 0
Resolved: 0%

Keywords

contact help desk messaging private messages woocommerce

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Frequently Asked Questions

Common questions about Inbox – Private Messaging, Guest Messages & Help Desk

No. It is a messaging and help desk system for the users of your own site. It does not read or send from your Gmail or other mailboxes.

No. Inbox works on any WordPress site. When WooCommerce is active, buyers can message sellers from product pages.

Yes, if you leave "Messages from visitors" on. They must confirm their email address first. Their message then arrives in the recipient's Requests folder, and the recipient can reply.

Yes. Each member can switch off visitor messages in their inbox settings or profile, and block or report any sender. Admins can switch visitor messages off for the whole site.

Through contact buttons and links ([inbox_contact], the WooCommerce button) or, if you turn on "Member search", through a search box when writing a new message.

To the staff of the department the person chose. If a department has no staff, requests go to all administrators.

Yes. Conversations can be archived, moved to Trash, deleted permanently, searched, and marked unread.

Yes. Visitor forms don't use nonces, so a cached page keeps working.

Not by default. Turn on "Admins can read conversations" in Settings if your policies allow it. Support requests are always readable by staff.