KB Support
Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.
KB Support ranks #7,283 among WordPress.org plugins with 900+ active installations, is #54 of 438 in the Education & Support category, a 4.6/5 rating from 0 reviews, and was last updated Feb 9, 2025. Data from WordPress.org, refreshed twice daily — see methodology.
Next Milestone 1K
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Rank Changes
Downloads Growth
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Tracked Keywords
Showing 5 of 5| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| helpdesk | 42 | — | Tag | 23 hours ago |
| customer support | 57 | — | Tag | 23 hours ago |
| knowledge base | 71 | — | Tag | 23 hours ago |
| ticket | 114 | — | Tag | 23 hours ago |
| support | 169 | — | Tag | 23 hours ago |
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- Full keyword position tracking
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Security History
Source: WPVulnerability9 known vulnerabilities on record · 4 in the last 24 months · checked 1 hour ago
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UNPATCHED
CVE-2024-13604 · No fix released
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CVE-2025-24741 · Fixed in v1.6.8
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CVE-2024-8548 · Fixed in v1.6.7
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CVE-2024-8632 · Fixed in v1.6.7
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CVE-2024-33589 · Fixed in v1.6.1
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Fixed in v1.5.89
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CVE-2023-37890 · Fixed in v1.5.89
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CVE-2023-25983 · Fixed in v1.5.85
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CVE-2022-27852 · Fixed in v1.5.6
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- Version
- 1.7.4
- Last Updated
- Feb 09, 2025
- Requires WP
- N/A+
- Tested Up To
- 6.7
- PHP Version
- N/A
- Author
- KB Support
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 4.6
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
Keywords
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TL;DR
AI summary of the plugin's readmeThis plugin is for WordPress site owners who need to run a customer support help desk and knowledge base directly on their site. It provides ticket submission, management, and resolution tools alongside a built-in knowledge base to reduce incoming support queries.
- Customizable ticket submission forms
- Guest ticket submission
- Sequential ticket numbers
- Email notifications for ticket events
- Restricted ticket access controls
- Unlimited ticket participants
- Integrated Knowledge Base articles
- Auto assign tickets to agents
Frequently Asked Questions
Common questions about KB Support - Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
