by knowdeskio 1 (0 reviews)

KnowDesk AI Support Widget

Name: KnowDesk AI Support Widget
Author: knowdeskio

AI chat, live agent escalation, and built-in QA scoring in one support platform. Embed on your WordPress site in 2 minutes - no code needed.

KnowDesk AI Support Widget ranks #67,190 among WordPress.org plugins with 1+ active installations, is #268 of 485 in the Education & Support category, a 1/5 rating from 0 reviews, and was last updated Jul 3, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7 (Current: 7.1.2)

v1.0.1 Current Version v1.0.1

Updated 2 months ago Last Update on 03 Jul, 2026

Refreshed 15 hours ago Last Refreshed on

#268 of 485 in Education & Support Downloads +17.1% this week

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Rank

#67,190

— No change

Active Installs

-50%

KW Avg Position

N/A

— No change

Downloads

747

+14 today

Support Resolved

— No change

Rating

20%

Review 1 out of 5

1 (0 reviews)

Next Milestone 10

Total Progress 10%

0+ 10+

54,253

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #67,190

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

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Reviews & Ratings

1.0

0 reviews

Overall 20%

0 (0%)

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Plugin Details

Version: 1.0.1
Last Updated: Jul 03, 2026
Requires WP: 5.8+
Tested Up To: 7
PHP Version: 7.4 or higher
Author: knowdeskio

Support & Rating

Rating: ★ ☆ ☆ ☆ ☆ 1
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

AI Chatbot chatbot customer support helpdesk live chat

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Frequently Asked Questions

Common questions about KnowDesk AI Support Widget

Yes. This plugin embeds the widget your KnowDesk account generates. You need a KnowDesk account to get an API key. Sign up free at knowdesk.io.

KnowDesk offers paid plans. There is a free trial on every plan, no credit card required. The WordPress plugin itself is free.

In your KnowDesk dashboard: Widget Config → Embed Code. The key starts with kd_live_.

Confirm your API key is saved and shows "Widget active" in the plugin settings Check the display rules - if "Show widget on" is set to "Front page only", it won't appear on other pages Check the visitor visibility settings - you may have unchecked both options Check the "Exclude these pages" field for the current page's ID Open your browser console for any JavaScript errors

Use the "Exclude these pages" field and enter the page IDs you want to exclude. For page-specific display, set "Show widget on" to "Pages only" or "Posts only" and use excludes to narrow it further.

Yes. The widget loads on any WordPress page type, including WooCommerce product, cart, and checkout pages. KnowDesk can also connect to Stripe, Shopify, or Paystack for live order lookup directly inside the chat.

The plugin itself stores only your API key (a non-personal setting). No visitor data is stored by the plugin. The KnowDesk widget operates under KnowDesk's own data processing terms - see knowdesk.io/privacy.

Yes. Each site in the network configures its own API key and display settings independently.

Tidio, Crisp, Chatra, and similar plugins offer a chatbot or live chat window. KnowDesk offers a complete support system: AI answers from your own content, intelligent escalation to live agents with full context preserved, structured QA scoring across 9 attributes, calibration sessions for reviewer alignment, and a per-agent coaching portal. No competitor delivers all of that natively at this price point.

KnowDesk connects to Anthropic Claude, OpenAI GPT, Groq (Llama 4 Scout), Google Gemini, Mistral, and DeepSeek. You choose the model in your dashboard. Automatic failover keeps the widget live if a provider has an outage.