by Text 4.4 (22 reviews)

Live Chat Plugin for WooCommerce - LiveChat

Name: Live Chat Plugin for WooCommerce - LiveChat
Rating: 4.4 (22 reviews)
Author: Text

Live chat and help desk software plugin for WooCommerce. Add live chat to your WooCommerce store to connect immediately with customers.

Live Chat Plugin for WooCommerce ranks #6,920 among WordPress.org plugins with 1,000+ active installations, is #814 of 12,325 in the E-commerce category, a 4.4/5 rating from 22 reviews, and was last updated May 25, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9 (Current: 7.1)

v5.0.12 Current Version v5.0.12

Updated 3 months ago Last Update on 25 May, 2026

Refreshed 11 hours ago Last Refreshed on

#814 of 12,325 in E-commerce Top 10% by installs Downloads +42.9% this week

View on WordPress.org

Rank

#6,920

+7 this week

Active Installs

1K+

-20.5%

KW Avg Position

16.3

— No change

Downloads

187K

+32 today

Support Resolved

— No change

Rating

88%

Review 4.4 out of 5

4.4 (22 reviews)

Next Milestone 2K

Total Progress 2.5%

1K+ 2K+

6,871

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 975 more installs to reach 2K+

Rank Changes

Current #6,920

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.4

22 reviews

Overall 88%

18 (82%)

2 (9%)

0 (0%)

2 (9%)

Security History

Source: WPVulnerability

4 known vulnerabilities on record · 0 in the last 24 months · checked 1 month ago

Jan 8, 2024

Live Chat Plugin for WooCommerce – LiveChat [livechat-woocommerce] < 2.2.17

Fixed in v2.2.17
Jan 8, 2024

Live Chat Plugin for WooCommerce – LiveChat [livechat-woocommerce] < 2.2.17

Fixed in v2.2.17
Jan 8, 2024

Live Chat Plugin for WooCommerce – LiveChat [livechat-woocommerce] < 1.0.14

Fixed in v1.0.14
Live Chat Plugin for WooCommerce – LiveChat [livechat-woocommerce] < 2.2.17

Fixed in v2.2.17

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Plugin Details

Version: 5.0.12
Last Updated: May 25, 2026
Requires WP: 4.4+
Tested Up To: 6.9
PHP Version: 7.2 or higher
Author: Text

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.4
Reviews: 22
Support Threads: 0
Resolved: 0%

Keywords

chat plugin live chat woocommerce woocommerce live chat wordpress live chat

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who want to offer live chat support to their customers. It adds a live chat widget and ticketing system so customers can get instant answers or leave messages when staff are offline, requiring a LiveChat account to use.

Live chat widget on store pages
Automated proactive messages on checkout
Chat invitations
Visitor analytics and archive
Live chat surveys
Customizable chat window themes
Built-in ticketing system
Integrates with Mailchimp, Zendesk, HubSpot

Frequently Asked Questions

Common questions about Live Chat Plugin for WooCommerce - LiveChat

We do. Try out all features of our live chat plugin for free for 14 days. Sign up for LiveChat!

No. LiveChat works in a Software as a Service model and doesn’t require any extra service to work.

You can add a live chat option to your Facebook page that will open a whole new channel for your customers. Read more about the LiveChat integration with Facebook here.

For sure! Some of the things you can do with the chat window include: choosing the live chat widget theme, uploading your company changing default greeting message, and much more.

LiveChat has been translated into 43 languages, including English, French, Spanish, Portuguese (...). You can learn more about the supported languages here.

With our mobile live chat apps for iPhone, iPad and Android you can chat everywhere: in a car, at home or while shopping.

It is possible to send proactive chats to your website visitors based on “live chat triggers”, such as the number of visited pages or time spent on the website.

Yes. Use our live chat to monitor multiple websites using a single account, and customize the look of the live chat widget individually for each website.