by lucrativeit
0 (0 reviews)
Lucrativeit Support Ticket Plus
Help desk and ticket management for WordPress, with departments, SLA tracking, a knowledge base, and built-in SMTP.
Compatible with WP 7.0.2
v1.2.1
Current Version v1.2.1
Updated 1 day ago
Last Update on 17 Jul, 2026
Refreshed 14 hours ago
Last Refreshed on
Rank
#52,237
—
No change
Active Installs
0+
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No change
KW Avg Position
N/A
—
No change
Downloads
204
+2 today
Support Resolved
0%
—
No change
Rating
0%
Review 0 out of 5
0
(0 reviews)
Next Milestone 10
0+
10+
31,665
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#52,237
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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0.0
0 reviews
Overall
0%
5
0
(0%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
0
(0%)
Tracked Keywords
Showing 0 of 0| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| No keyword data available yet. | ||||
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Start Tracking FreePlugin Details
- Version
- 1.2.1
- Last Updated
- Jul 17, 2026
- Requires WP
- 6.2+
- Tested Up To
- 7.0.2
- PHP Version
- 8.2 or higher
- Author
- lucrativeit
Support & Rating
- Rating
- ☆ ☆ ☆ ☆ ☆ 0
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Lucrativeit Support Ticket Plus
Go to Support Ticket Plus → Roles and grant the Tickets permission to the WordPress role that user has (for example, Editor). Alternatively, change the user's WordPress role to one that already has the Tickets permission. There is no separate "support role" to assign.
No. Front-end registrants get the Subscriber role, which is not granted the staff Tickets permission, so they are customers who can only create and view their own tickets and use their dashboard. To turn a user into staff, grant the Tickets permission to their WordPress role on Support Ticket Plus → Roles (or move them to a role that has it).
Add the [lucrativeit_support_portal] shortcode to any WordPress page. On activation, a Support Portal page is created for you. See Frontend portal page under Installation.
Install the optional Lucrative Support Ticket Pro add-on, then go to Support Ticket Plus → Settings → Email Ticketing. The REST endpoint and webhook secret are shown there.
With the Pro add-on, WP-Cron polls Gmail every minute by default. For production, set a real server cron hitting wp-cron.php.