by Majestic Support 5 (8 reviews)

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

Name: Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Rating: 5.0 (8 reviews)
Author: Majestic Support

Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.

Majestic Support ranks #3,917 among WordPress.org plugins with 3,000+ active installations, is #26 of 526 in the Education & Support category, a 5/5 rating from 8 reviews, and was last updated Oct 27, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 7.0.8 (Current: 7.1.4)

v1.2.3 Current Version v1.2.3

Updated 1 week ago Last Update on 27 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#26 of 526 in Education & Support Top 5% by installs Actively maintained

View on WordPress.org

Rank

#3,917

— No change

Active Installs

3K+

-22.6%

KW Avg Position

0.2 worse

Downloads

146.3K

+35 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (8 reviews)

Next Milestone 4K

Total Progress 87.6%

3K+ 4K+

308

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 124 more installs to reach 4K+

Rank Changes

Current #3,917

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

8 reviews

Overall 100%

8 (100%)

0 (0%)

Security History

Source: WPVulnerability

10 known vulnerabilities on record · 10 in the last 24 months · checked 1 month ago

Jul 10, 2026

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.2.0

CVE-2026-13262 · Fixed in v1.2.0
Jun 26, 2026

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.1.8

CVE-2026-57646 · Fixed in v1.1.8
Apr 9, 2026

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.1.3

CVE-2026-40778 · Fixed in v1.1.3
Jun 12, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.1.1

CVE-2025-49860 · Fixed in v1.1.1
May 22, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.1.1

CVE-2025-48283 · Fixed in v1.1.1
May 19, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.1.1

CVE-2025-48282 · Fixed in v1.1.1
Apr 22, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.0.8

CVE-2025-64284 · Fixed in v1.0.8
Feb 23, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.0.7

CVE-2025-26985 · Fixed in v1.0.7
Feb 11, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.0.6

CVE-2024-13601 · Fixed in v1.0.6
Feb 11, 2025

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin [majestic-support] < 1.0.6

CVE-2024-13600 · Fixed in v1.0.6

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Plugin Details

Version: 1.2.3
Last Updated: Oct 27, 2026
Requires WP: 5.5+
Tested Up To: 7.0.8
PHP Version: 7.4 or higher
Author: Majestic Support

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 8
Support Threads: 0
Resolved: 0%

Keywords

customer support helpdesk support desk support plugin ticket system

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TL;DR

AI summary of the plugin's readme

Majestic Support is for WordPress site owners who want to offer customer support through a ticket system. It handles ticket submission, assignment, and tracking, letting customers submit and track support requests without needing to register an account.

Front-end ticket creation for users
Guest/visitor ticket submission
Unlimited agents in base version
Unlimited tickets and departments
Multiple file attachments per ticket
Smart Reply suggested responses
Custom fields for support forms
GDPR data erase requests

Frequently Asked Questions

Common questions about Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

Yes; Majestic Support will work with any theme.

Bugs can be reported either in our support forum or preferably on the (https://majesticsupport.com).

You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.