by Noble Applications 0 (0 reviews)

NativeDesk – Lightweight Help Desk & Support Ticket System

Name: NativeDesk – Lightweight Help Desk & Support Ticket System
Author: Noble Applications

A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.

NativeDesk ranks #59,109 among WordPress.org plugins with 0+ active installations, is #394 of 526 in the Education & Support category, and was last updated Sep 17, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.8.20 Current Version v1.8.20

Updated 1 month ago Last Update on 17 Sep, 2026

Refreshed 1 week ago Last Refreshed on

#394 of 526 in Education & Support

View on WordPress.org

Rank

#59,109

— No change

Active Installs

-100%

KW Avg Position

115.5

0.5 worse

Downloads

558

+2 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 30%

0+ 10+

31,541

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #59,109

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

0.0

0 reviews

Overall 0%

0 (0%)

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Plugin Details

Version: 1.8.20
Last Updated: Sep 17, 2026
Requires WP: 6.0+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: Noble Applications

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

customer support help desk helpdesk Support Ticket ticketing system

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Frequently Asked Questions

Common questions about NativeDesk – Lightweight Help Desk & Support Ticket System

No. NativeDesk is designed for instant setup. Upon activation, the setup wizard will guide you through the initial configuration, and a support portal page is automatically generated for you.

No! NativeDesk is built with a zero-bloat, native architecture. It uses minimal database resources and loads scripts only on pages where support forms or portals are active.

Add the [nativedesk_ticket_form] shortcode to any page or post.

Use the [nativedesk_portal] shortcode on any page. This shortcode provides a conversation view, status tracker, and reply box for logged-in users.

Yes. The ticket form accepts submissions from logged-out users when placed on a public page.

Yes. NativeDesk adheres strictly to official WordPress core coding standards, making it compatible with modern themes and major plugins.

The Free version provides core ticketing, native dashboard management, and essential shortcodes. Personal adds custom fields and branded email templates. Pro adds priorities, advanced filtering, private notes, analytics, and integrated mail delivery. Agency adds white-labeling. Learn more on the NativeDesk Plugin Page.

Free users can post on the official WordPress.org support forum for this plugin. Pro and Agency license holders receive priority one-on-one email support via the Noble Applications Support Page.