Nirweb support
by NirWp Team 4.2 (12 reviews)

Nirweb support

NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce

Nirweb support ranks #7,748 among WordPress.org plugins with 700+ active installations, is #58 of 482 in the Education & Support category, a 4.2/5 rating from 12 reviews, and was last updated Dec 5, 2023. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.4 (Current: 7.1.1)
vtrunk Current Version vtrunk
Updated 2 years ago Last Update on 05 Dec, 2023
Refreshed 11 hours ago Last Refreshed on
#58 of 482 in Education & Support Top 25% by installs Downloads -46.7% this week No update in over a year
View on WordPress.org
Rank
#7,748
No change
Active Installs
700+
-18.1%
KW Avg Position
157
1 worse
Downloads
22.1K
+1 today
Support Resolved
0%
No change
Rating
84%
Review 4.2 out of 5
4.2 (12 reviews)

Next Milestone 800

Total Progress 90%
700+ 800+
70
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Rank Changes

7,703 7,716 7,729 7,741 7,754 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026 19-09-2026
7,665 7,689 7,712 7,735 7,759 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026 19-09-2026
Current #7,748
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 20 30 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026 19-09-2026
0 10 20 30 40 50 04-09-2026 05-09-2026 06-09-2026 07-09-2026 08-09-2026 09-09-2026 10-09-2026 11-09-2026 12-09-2026 13-09-2026 14-09-2026 15-09-2026 16-09-2026 17-09-2026 18-09-2026 19-09-2026
Downloads
Growth
Peak

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Reviews & Ratings

4.2
12 reviews
Overall 84%
5
9 (75%)
4
0 (0%)
3
1 (8%)
2
0 (0%)
1
2 (17%)

Security History

Source: WPVulnerability

2 known vulnerabilities on record · 1 in the last 24 months · checked 1 month ago

  1. UNPATCHED

    Nirweb support [nirweb-support] <= 3.0.3 (unfixed)

    CVE-2025-22695 · No fix released

  2. Nirweb support [nirweb-support] < 2.8.2

    CVE-2022-0781 · Fixed in v2.8.2

TL;DR

AI summary of the plugin's readme

NirWeb Support is for WordPress site owners, including those running WooCommerce or Easy Digital Downloads stores, who need to manage customer support requests. It provides a ticketing help desk system with departments, agents, and product-linked tickets so businesses can organize and respond to user support requests.

  • Unlimited departments
  • Unlimited representatives/agents
  • WooCommerce integration
  • Easy Digital Downloads integration
  • Prepared answers for tickets
  • Ticket search by ID or subject
  • AJAX-powered ticket sections
  • Floating support icon widget

Frequently Asked Questions

Common questions about Nirweb support

Nirweb support has 700+ active installations on the WordPress.org plugin directory.
Nirweb support holds a 4.2 out of 5 star rating based on 12 user reviews on WordPress.org.
Nirweb support is developed by NirWp Team and published on the official WordPress.org plugin repository.
Nirweb support requires WordPress 5.0 or higher, is tested up to WordPress 6.4 and needs PHP 7.4 or newer.
Nirweb support has been downloaded 22,122+ times from WordPress.org.
The latest version of Nirweb support is trunk. It was last updated on December 5, 2023.
Yes. Nirweb support is a free WordPress plugin available to download and install from the WordPress.org plugin directory.

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