by NirWp Team 4.2 (12 reviews)

Nirweb support

Name: Nirweb support
Rating: 4.2 (12 reviews)
Author: NirWp Team

NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce

Nirweb support ranks #7,942 among WordPress.org plugins with 700+ active installations, is #59 of 526 in the Education & Support category, a 4.2/5 rating from 12 reviews, and was last updated Dec 5, 2023. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.4.14 (Current: 7.1.4)

v3.0.3 Current Version v3.0.3

Updated 2 years ago Last Update on 05 Dec, 2023

Refreshed 1 week ago Last Refreshed on

#59 of 526 in Education & Support Top 10% by installs No update in over a year

View on WordPress.org

Rank

#7,942

— No change

Active Installs

700+

-9%

KW Avg Position

187

— No change

Downloads

23.8K

+12 today

Support Resolved

— No change

Rating

84%

Review 4.2 out of 5

4.2 (12 reviews)

Next Milestone 800

Total Progress 56%

700+ 800+

351

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 44 more installs to reach 800+

Rank Changes

Current #7,942

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.2

12 reviews

Overall 84%

9 (75%)

0 (0%)

1 (8%)

0 (0%)

2 (17%)

Security History

Source: WPVulnerability

2 known vulnerabilities on record · 1 in the last 24 months · checked 3 months ago

Jan 31, 2025 UNPATCHED

Nirweb support [nirweb-support] <= 3.0.3 (unfixed)

CVE-2025-22695 · No fix released
May 2, 2022

Nirweb support [nirweb-support] < 2.8.2

CVE-2022-0781 · Fixed in v2.8.2

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Plugin Details

Version: 3.0.3
Last Updated: Dec 05, 2023
Requires WP: 5.0+
Tested Up To: 6.4.14
PHP Version: 7.4 or higher
Author: NirWp Team

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.2
Reviews: 12
Support Threads: 0
Resolved: 0%

Keywords

helpdesk support Support Ticket ticket system

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TL;DR

AI summary of the plugin's readme

NirWeb Support is for WordPress site owners, including those running WooCommerce or Easy Digital Downloads stores, who need to manage customer support requests. It provides a ticketing help desk system with departments, agents, and product-linked tickets so businesses can organize and respond to user support requests.