by NXTWEBSITE 5 (5 reviews)

NXT Cloud Chat – CRM, Inbox & OTP Login

Name: NXT Cloud Chat – CRM, Inbox & OTP Login
Rating: 5.0 (5 reviews)
Author: NXTWEBSITE

WhatsApp Cloud API plugin for WordPress with CRM inbox, sales pipelines, team access, broadcasts, automation, abandoned cart recovery & OTP login.

NXT Cloud Chat ranks #23,258 among WordPress.org plugins with 30+ active installations, is #1,035 of 3,634 in the Communication category, a 5/5 rating from 5 reviews, and was last updated Oct 20, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.2.6 Current Version v1.2.6

Updated 2 weeks ago Last Update on 20 Oct, 2026

Refreshed 1 week ago Last Refreshed on

#1,035 of 3,634 in Communication Top 50% by installs Downloads -38.6% this week Actively maintained

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Rank

#23,258

— No change

Active Installs

30+

+50%

KW Avg Position

120.5

2 worse

Downloads

2.5K

+11 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (5 reviews)

Next Milestone 40

Total Progress 70%

30+ 40+

2,395

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #23,258

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

5 reviews

Overall 100%

5 (100%)

0 (0%)

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Plugin Details

Version: 1.2.6
Last Updated: Oct 20, 2026
Requires WP: 6.4+
Tested Up To: 7.1.4
PHP Version: 8.2 or higher
Author: NXTWEBSITE

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 5
Support Threads: 0
Resolved: 0%

Keywords

crm login whatsapp whatsapp business woocommerce

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Frequently Asked Questions

Common questions about NXT Cloud Chat – CRM, Inbox & OTP Login

Open the bell beside Chats, enable this browser, and approve its notification permission. Choose Assigned to me and my team or All accessible chats; both honor current record permissions, regardless of inbox filters. Enable previews only when names and messages are safe to show on the device's lock screen. The count is the shared inbox unread count, not a personal counter. The existing plugin logo is used; no avatar generation or contact-photo requests are added. Web Push needs HTTPS, a supported browser, server cURL, mbstring and OpenSSL P-256 support, and working WordPress cron. Configure server cron to run due events at least once per minute for predictable processing. Missing push extensions disable notifications only. Supported iPhone/iPad configurations require a compatible Home Screen web app; this feature does not install a site-wide PWA. Settings -> Tools contains server diagnostics, a test is available in the bell panel, and no polling fallback is used.

Real notification display has been confirmed in Chrome, Microsoft Edge, Firefox, and Android Chrome. Safari on macOS and iPhone/iPad Home Screen web apps remain unverified for this release. Browser profiles have independent subscriptions. Browser background settings do not guarantee delivery while that profile is fully closed; operating-system notification, battery, and Focus settings can delay or suppress display. Push-service acceptance does not confirm display on the device.

Alerts expire after five minutes to avoid replaying an old notification backlog. Messages received before browser enrollment are not replayed. Read messages, expired alerts, and records outside the current user's access or chosen audience are skipped. Message history remains available in the inbox; alert expiry does not delete chats.

Use Settings -> Tools -> How Long To Keep Data -> Web Push activity. Retention defaults to 1 day and supports 1-30 days. Preview Cleanup is read-only; Clean Up Now applies the saved cleanup rules. Eligible completed notification records and expired disabled enrollments are removed while active enrollments, pending deliveries, recent deduplication records, and push keys are preserved. Automatic cleanup uses the existing master switch and schedule. Clean Everything also includes other cleanup targets, such as message activity; it is not a Web Push-only action.

Yes, sends stop for the matching WordPress login session, while other signed-in browsers remain independent. Session expiry, remote session destruction, loss of permissions, and plugin deactivation also stop new sends. A new login must explicitly enable notifications again. Already submitted notifications may still arrive or remain visible; clearing cookies without a server-side logout cannot immediately revoke an existing server session. Standard WordPress server-side session storage is required.

NXT Cloud Chat connects WordPress with the official WhatsApp Business Platform / WhatsApp Cloud API provided by Meta.

Yes. You need a Meta developer account and a WhatsApp Cloud API app to get your App ID, App Secret, Business / Messaging Account ID, Phone Number ID, and Access Token. The documentation explains the setup process.

No. NXT Cloud Chat does not charge per message. WhatsApp Cloud API conversation or messaging charges, if applicable, are charged by Meta according to Meta's pricing policy.

No. Your plugin data, contacts, messages, CRM records, deals, tags, groups, settings, and activity history are stored inside your own WordPress database. WhatsApp messages are still sent through Meta's official WhatsApp Cloud API because that is required to deliver WhatsApp messages.

Yes. NXT Cloud Chat is suitable for small businesses, growing teams, medium businesses, agencies, and larger organisations that want a WordPress-native WhatsApp CRM, shared inbox, team access, and automation system.