by onWebChat
4.7 (24 reviews)
Live Chat & AI Chatbot – onWebChat
Add live chat and a 24/7 AI chatbot to your site. Engage visitors instantly, automate support, and convert more visitors into customers.
Compatible with WP 6.9.4
v3.5.3
Current Version v3.5.3
Updated 2 weeks ago
Last Update on 17 Mar, 2026
Refreshed 6 hours ago
Last Refreshed on
Rank
#7,990
—
No change
Active Installs
700+
-12.5%
KW Avg Position
121
—
No change
Downloads
35K
+1 today
Support Resolved
0%
—
No change
Rating
94%
Review 4.7 out of 5
4.7
(24 reviews)
Next Milestone 800
700+
800+
11
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#7,990
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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Upgrade NowReviews & Ratings
4.7
24 reviews
Overall
94%
5
22
(92%)
4
0
(0%)
3
0
(0%)
2
0
(0%)
1
2
(8%)
Tracked Keywords
Showing 1 of 1| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| woocommerce chatbot | 121 | — | Tag | 1 day ago |
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- Version
- 3.5.3
- Last Updated
- Mar 17, 2026
- Requires WP
- 4.7+
- Tested Up To
- 6.9.4
- PHP Version
- 5.4 or higher
- Author
- onWebChat
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 4.7
- Reviews
- 24
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Live Chat & AI Chatbot – onWebChat
Yes! No credit card is required. Our Free Plan includes almost all core features and is a great fit for most small businesses. New accounts also receive a 1-month free trial of the Pro AI Plan and 50 AI bot credits to test the full AI chatbot experience.
If WooCommerce is installed, you can enable automatic product sync in the onWebChat settings. Your AI chatbot will learn your product catalog — names, descriptions, and links — and use that information to answer customer questions accurately. Products sync automatically when added, updated, or deleted, and you can run a bulk sync for existing products at any time.
Absolutely. Product sync is secured with HMAC-SHA256 authentication and a unique secret key. Only essential product data (name, description, URL) is synced — no customer data, orders, or payment information is ever transmitted.
You provide training data in the form of questions and answers. The AI chatbot uses this data (plus WooCommerce product info, if enabled) to answer visitor questions automatically — in any language, even with spelling mistakes. You receive 50 free bot credits on signup to get started.
Everything in the Free Plan, plus: AI chatbot, AI tools, unlimited chat history, operating hours and white-label (remove the onWebChat branding).
After your free 50 credits, AI chatbot access requires the Pro AI Plan. Bot credits start at $6 for 200 chat sessions, with volume discounts available.
Yes. The AI chatbot can understand and respond in your visitor's language — regardless of the language your training data is written in. It also handles typos and informal phrasing naturally.
Yes. You can control exactly which pages show the live chat widget from within the onWebChat plugin settings.
Yes — simply deselect "Use Offline Form" in your dashboard to hide the widget when no agents are available.
Yes. The Pro AI Plan lets you remove the onWebChat logo from the chat widget.