by Mykola Lukin 5 (2 reviews)

Orders Chat for WooCommerce

Name: Orders Chat for WooCommerce
Rating: 5.0 (2 reviews)
Author: Mykola Lukin

A conversation for every WooCommerce order: customers and your team message about it, with attachments, email notifications and scheduled messages.

Orders Chat for WooCommerce ranks #16,556 among WordPress.org plugins with 100+ active installations, is #609 of 3,342 in the Communication category, a 5/5 rating from 2 reviews, and was last updated Sep 4, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v4.0.0 Current Version v4.0.0

Updated 1 week ago Last Update on 04 Sep, 2026

Refreshed 8 hours ago Last Refreshed on

#609 of 3,342 in Communication Top 25% by installs Downloads -60% this week Actively maintained

View on WordPress.org

Rank

#16,556

-92 this week

Active Installs

100+

-20%

KW Avg Position

116.8

0.8 worse

Downloads

2.1K

+4 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (2 reviews)

Next Milestone 200

Total Progress 20%

100+ 200+

9,827

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #16,556

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

2 reviews

Overall 100%

2 (100%)

0 (0%)

Security History

Source: WPVulnerability

1 known vulnerability on record · 1 in the last 24 months · checked 1 month ago

Dec 31, 2025 UNPATCHED

Orders Chat for WooCommerce [orders-chat-for-woocommerce] <= 1.2.0 (unfixed)

CVE-2025-49356 · No fix released

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Plugin Details

Version: 4.0.0
Last Updated: Sep 04, 2026
Requires WP: 6.5+
Tested Up To: 7.1
PHP Version: 7.4 or higher
Author: Mykola Lukin

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 2
Support Threads: 0
Resolved: 0%

Keywords

chat customer support messenger orders woocommerce

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TL;DR

AI summary of the plugin's readme

This plugin is for WooCommerce store owners who want to communicate directly with customers about their orders. It solves the problem of scattered order feedback by providing a dedicated chatroom per order with automated updates and notifications.

Unique chatroom per order
Automated system messages
Email notifications
File sharing (premium feature)
Automated product purchase messages
Image previews in chatrooms
Customizable chatroom color scheme
Scheduled message sending

Frequently Asked Questions

Common questions about Orders Chat for WooCommerce

WordPress 6.5 or newer, WooCommerce 9.0 or newer and PHP 7.4 or newer. The plugin works with classic and block themes and with high-performance order storage.

In My Account → Messages, and on every order under My Account → Orders. Guests use the link in the email they receive, which opens the order-received page with the conversation.

Yes. Customers who checked out without an account find the conversation on the order-received page, protected by the order key, and the notification emails link back to it.

Yes. Conversations live on the Messenger page, in a modal on the Orders list and on the order edit screen. Unread badges show where attention is needed.

Yes. Schedule a message for a later time, post status changes and customer-facing order notes into the conversation, and attach a purchase message to any product so every buyer receives it.

The chat uses your theme's own fonts, colors and buttons. Pick a color palette in WooCommerce → Settings → Order Messenger, or restyle it with a few CSS variables. Templates under views/frontend can be overridden from your theme in an order-messenger-for-woocommerce/ folder.

File attachments: customers send photos and documents, your team attaches media library files, and everything is stored privately. Everything else is in the free version.

Yes. Files are stored in a protected folder and served only to the customer of the order and to your team.