by Provide Support, LLC 4.3 (8 reviews)

Provide Support Live Chat

Name: Provide Support Live Chat
Rating: 4.3 (8 reviews)
Author: Provide Support, LLC

Live Chat by Provide Support plugin for WordPress. Make one more step to excellent customer service.

Provide Support Live Chat ranks #11,482 among WordPress.org plugins with 200+ active installations, is #555 of 3,634 in the Communication category, a 4.3/5 rating from 8 reviews, and was last updated Dec 22, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9 (Current: 7.1.4)

v5.0.1 Current Version v5.0.1

Updated 10 months ago Last Update on 22 Dec, 2025

Refreshed 1 week ago Last Refreshed on

#555 of 3,634 in Communication Top 25% by installs

View on WordPress.org

Rank

#11,482

— No change

Active Installs

200+

-31%

KW Avg Position

45.6

— No change

Downloads

36.4K

+2 today

Support Resolved

— No change

Rating

86%

Review 4.3 out of 5

4.3 (8 reviews)

Next Milestone 300

Total Progress 77%

200+ 300+

496

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 23 more installs to reach 300+

Rank Changes

Current #11,482

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.3

8 reviews

Overall 86%

6 (75%)

0 (0%)

1 (13%)

0 (0%)

1 (13%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for Provide Support Live Chat. Checked 3 months ago.

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Plugin Details

Version: 5.0.1
Last Updated: Dec 22, 2025
Requires WP: 5.8+
Tested Up To: 6.9
PHP Version: 7.4 or higher
Author: Provide Support, LLC

Support & Rating

Rating: ★ ★ ★ ★ ☆ 4.3
Reviews: 8
Support Threads: 0
Resolved: 0%

Keywords

chat widget live chat live chat button live chat link live chat window

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to offer live chat customer support. It integrates the Provide Support live chat service into a WordPress site, letting visitors get instant assistance and message the site even when agents are offline.

Fixed-position chat button
Custom chat icon images
Text live chat link option
Per page/post display control
Proactive visitor invitations
Create or connect chat account

Frequently Asked Questions

Common questions about Provide Support Live Chat

Our live chat plugin for WordPress is free. But it can only be used as a part of Provide Support Live Chat system which is offered on a subscription basis. We offer free fully functional 10-day trial to check if the system fits your requirements. If you like the system, you are welcome to purchase a subscription. Please have a look at our pricing.

Your live chat will switch to Online automatically once you login into your Operator Console. The Operator Console is available for downloading at https://www.providesupport.com/live-chat-apps, its web-based version is available at https://op.providesupport.com.

Your operator login credentials are available in your account Control Panel, Operators and Departments page.

PHP 7.4 or higher is required starting from the plugin version 5.0.1. PHP 5.6 or higher is required starting from the plugin version 3.0.0. PHP 5.3.1 or higher is required starting from the plugin version 2.1.1. WordPress 3.9 or higher is required starting from the plugin version 2.1.1. Plugin version 2.0.3 supports older PHP and WordPress versions and can be downloaded here.

Please check Live Chat Features page on our website.

Sure. Our user manual is available at https://www.providesupport.com/manual/. Please also check our FAQ and our video tutorial.

The system can be used on any website. The only difference is that you will need to add the chat button code to your website source manually, not using a plugin.

Sure. Please check Customer Reviews our clients sent us.

Sure, our customer support chat is online 24/7. It's available on our website https://www.providesupport.com