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Replya Chat – AI Chatbot & Live Chat

Name: Replya Chat – AI Chatbot & Live Chat
Author: replya

AI chatbot and live chat for your website. The AI answers visitors from your own content, and your team takes over in the Replya inbox.

Replya Chat ranks #67,697 among WordPress.org plugins with 0+ active installations, is #2,868 of 3,634 in the Communication category, and was last updated Oct 13, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.2 Current Version v1.0.2

Updated 2 weeks ago Last Update on 13 Oct, 2026

Refreshed 3 days ago Last Refreshed on

#2,868 of 3,634 in Communication Actively maintained

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Rank

#67,697

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Active Installs

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KW Avg Position

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Downloads

224

+3 today

Support Resolved

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Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 10%

0+ 10+

40,129

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

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Plugin Details

Version: 1.0.2
Last Updated: Oct 13, 2026
Requires WP: 6.5+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: replya

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

AI chat AI Chatbot chatbot customer support live chat

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Frequently Asked Questions

Common questions about Replya Chat – AI Chatbot & Live Chat

The AI assistant learns from your website and from the PDF documents and FAQs you add in Replya. If it cannot answer a question, the conversation is handed over to your team, and a person continues the chat from the Replya inbox.

Replya runs on servers in Germany and offers a data processing agreement (Art. 28 GDPR). The AI answers are generated by OpenAI under a data processing agreement. With a consent tool, the chat loads only after the visitor agrees. The data the plugin sends is listed under External services.

The chat stores a random visitor ID in the browser as soon as it is loaded. If your website asks for consent, choose your consent tool under Privacy and consent so the chat loads only after consent. For Borlabs Cookie and Real Cookie Banner, create a service for the Replya chat and enter its ID or unique name. For other tools, run the opt-in code shown in the settings when a visitor agrees. The chat button appears, but the chat window does not open. The domain of your website is not allowed in the Replya widget. The settings page shows this under This domain; click Allow this domain in Replya.

Yes. A staging domain has to be allowed in the widget as well. Depending on your Replya plan, an additional domain may count against the domain limit.

Yes. The chat is loaded by a small script and works with caching and optimization plugins. The plugin excludes its script from delaying and combining in WP Rocket, LiteSpeed Cache, Autoptimize and SiteGround Speed Optimizer. Rules for logged-in users only apply to pages that are not cached for logged-in users, which is the default of these plugins.

If enabled, the plugin passes the display name and e-mail address of the logged-in user to the chat, where they are prefilled. For the roles you choose under "Verified identity for roles", the plugin also sends an HMAC signature of the e-mail address made with the identity secret, and Replya assigns the conversation to an existing customer with that address. WordPress does not confirm e-mail addresses, so only choose roles whose addresses you trust. The secret never leaves your server. When another person logs in or out in the same browser, the chat starts a new conversation. Developers Filter replya_chat_should_display (bool): show or hide the chat on the current request. Filter replya_chat_identity (array|null): change or remove the identity passed to the chat. Filter replya_chat_identity_is_verified (bool): sign the e-mail address of a user, for example after your own e-mail confirmation. Filter replya_chat_http_args (array): arguments of requests to Replya. Constant REPLYA_CHAT_BASE_DOMAIN: domain of a staging or local Replya installation. JavaScript: window.ReplyaChat.consent(), window.ReplyaChat.open(), window.ReplyaChat.revoke(); events replya-chat:loaded and replya-chat:consent-required on document.