by ThriveDesk
4.5 (13 reviews)
Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk
Add ThriveDesk AI Live Chat & Chatbot to your WordPress for free to answer customers' questions and provide excellent support.
Compatible with WP 6.9.4
v2.1.7
Current Version v2.1.7
Updated 2 days ago
Last Update on 07 Apr, 2026
Refreshed 7 hours ago
Last Refreshed on
Rank
#13,615
—
No change
Active Installs
100+
-41.2%
KW Avg Position
114
—
No change
Downloads
13.5K
+3 today
Support Resolved
0%
—
No change
Rating
90%
Review 4.5 out of 5
4.5
(13 reviews)
Next Milestone 200
100+
200+
622
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro
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Rank Changes
Current
#13,615
Change
Best
#
Downloads Growth
Downloads
Growth
Peak
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Upgrade NowReviews & Ratings
4.5
13 reviews
Overall
90%
5
11
(85%)
4
0
(0%)
3
0
(0%)
2
1
(8%)
1
1
(8%)
Tracked Keywords
Showing 1 of 1| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| helpdesk | 114 | — | Tag | 1 day ago |
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- Historical ranking data
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Start Tracking FreePlugin Details
- Version
- 2.1.7
- Last Updated
- Apr 07, 2026
- Requires WP
- 4.9+
- Tested Up To
- 6.9.4
- PHP Version
- 7.4 or higher
- Author
- ThriveDesk
Support & Rating
- Rating
- ★ ★ ★ ★ ★ 4.5
- Reviews
- 13
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk
No. The ThriveDesk WordPress plugin is engineered to be lightweight — no extra database queries, no render-blocking scripts. Your site's performance is unchanged.
No. WooCommerce data is synced via API in real-time and cached as files. Your customer data never leaves your environment and is never stored permanently on ThriveDesk servers.
Yes. Your agents can view subscription status, upcoming billing dates, and plan details, and can add, modify, or cancel subscriptions directly from inside a support ticket.
Yes. WPPortal lets you embed a full support portal — ticket history, knowledge base, and new ticket submission — on any WordPress page, including the WooCommerce My Account page. No coding required.
Yes. ThriveDesk integrates with EDD and displays purchase history in real-time inside every ticket, so your agents know exactly what a customer has bought before they reply.
Nothing is lost. ThriveDesk's free migration service preserves all conversations, contacts, ticket history, and conditions. Migration is included at no extra cost.
Yes. Beyond WooCommerce, ThriveDesk integrates with Stripe, Paddle, SureCart, Freemius, EDD, GitHub, and any external API via the SmartApp builder. Plus plan and above includes full API and webhook access.
ThriveDesk's AI assistant (NEO) is trained on your own knowledge base, uploaded documents, and website content. It can auto-reply to customer queries, suggest drafts for agents, and classify tickets by tag and priority. New knowledge sources take effect instantly — no processing delay.
In the first months: 20–45%, depending on how well-trained your knowledge base is. Fully trained and maintained, ThriveDesk AI can handle up to 90% of first-tier support requests. We're honest about this because "deflected by AI" is not the same as "resolved by AI."
Yes. The WordPress plugin uses nonce verification and secure form handling. ThriveDesk is GDPR-ready for EU businesses.