by Tytus Gołas 4.7 (396 reviews)

Tidio – Live Chat & AI Chatbots

Name: Tidio – Live Chat & AI Chatbots
Rating: 4.7 (396 reviews)
Author: Tytus Gołas

Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.

Tidio ranks #576 among WordPress.org plugins with 70,000+ active installations, is #48 of 3,342 in the Communication category, a 4.7/5 rating from 396 reviews, and was last updated Sep 1, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v8.0.1 Current Version v8.0.1

Updated 2 weeks ago Last Update on 01 Sep, 2026

Refreshed 10 hours ago Last Refreshed on

#48 of 3,342 in Communication Top 1% by installs Downloads -84.6% this week Actively maintained

View on WordPress.org

Rank

#576

— No change

Active Installs

70K+

-11.2%

KW Avg Position

— No change

Downloads

3.4M

+632 today

Support Resolved

100%

— No change

Rating

94%

Review 4.7 out of 5

4.7 (396 reviews)

Next Milestone 80K

Total Progress 70.2%

70K+ 80K+

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 2,983 more installs to reach 80K+

Rank Changes

Current #576

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.7

396 reviews

Overall 94%

362 (91%)

7 (2%)

4 (1%)

5 (1%)

18 (5%)

Support Threads Overview

Resolved

Unresolved

Total Threads

Resolved

Unresolved

100%

Resolution Rate

Security History

Source: WPVulnerability

3 known vulnerabilities on record · 0 in the last 24 months · checked 1 week ago

Sep 20, 2022

Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 5.3.0

Fixed in v5.3.0
Nov 5, 2019

Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 4.2.1

Fixed in v4.2.1
Tidio – Live Chat & AI Chatbots [tidio-live-chat] < 4.2.0

Fixed in v4.2.0

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Plugin Details

Version: 8.0.1
Last Updated: Sep 01, 2026
Requires WP: 4.7+
Tested Up To: 7.1
PHP Version: 7.4 or higher
Author: Tytus Gołas

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.7
Reviews: 396
Support Threads: 1
Resolved: 100%

Keywords

chat chatbot free live chat live chat livechat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to offer live chat and customer support to website visitors. It solves the problem of engaging visitors, answering questions, and managing customer conversations by combining live chat with AI chatbot automation.

Live chat widget
Lyro AI chatbot
WooCommerce integration
Chatbot templates and visual builder
Live visitor tracking
Departments and agent routing
Smart popups
Multichannel unified inbox

Frequently Asked Questions

Common questions about Tidio – Live Chat & AI Chatbots

Tidio offers you a basic version, which is free (no credit card details required). You can also unlock additional premium features for a small price starting from $29/month and test them with a 7-day free trial.

Click on the new Tidio live chat icon that appeared on your WP-admin menu on the left. You’ll be able to create your Tidio account connected to the plugin. Finish the initial configuration and you can start using the best live chat plugin for WordPress.

Yes. Install the plugin, activate it, and create your free Tidio account from your WP admin panel. Alternatively, you can sign up first, install the plugin, click the Tidio icon in your WP panel, and then use your Tidio login credentials. Find out more about the installation process.

Yes! Tidio has a free plan but you can also test all the premium features for 7 days.

Tidio has a free plan (no credit card details required), which you can use for an unlimited time before deciding which premium plan make sense for you.

No. Tidio is a fully-integrated WordPress live chat solution. You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account.

Yes. You can specify which pages should display the widget. You can also show it only in specific countries or even hide it on mobile devices.

Yes. You can schedule your operating hours or show the widget only when you are online. You can also set up automatic responses to be sent on specific days of the week.

Yes. Apart from the tips available inside the tool itself, you can learn more about using Tidio live chat from: Knowledge Base Tidio Blog Case Studies

Yes. You can also transfer conversations between an unlimited amount of operators.