by
trillai
1 (0 reviews)
Trill AI Product Chat for WooCommerce
Free AI shopping assistant for WooCommerce that turns chat into measurable revenue. Cart-aware, verified order tracking, GDPR-ready. No API key.
Trill AI Product Chat for WooCommerce ranks #59,762 among WordPress.org plugins with 1+ active installations, is #2,110 of 3,634 in the Communication category, a 1/5 rating from 0 reviews, and was last updated Sep 13, 2026. Data from WordPress.org, refreshed twice daily — see methodology.
Compatible with WP 7.1
v2.6.0
Current Version v2.6.0
Updated 1 month ago
Last Update on 13 Sep, 2026
Refreshed 1 week ago
Last Refreshed on
#2,110 of 3,634 in Communication
Rank
#59,762
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No change
Active Installs
1+
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No change
KW Avg Position
105
1 worse
Downloads
218
+2 today
Support Resolved
0%
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No change
Rating
20%
Review 1 out of 5
1
(0 reviews)
Next Milestone 10
0+
10+
46,825
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Growth Needed
8,000,000
Active Installs
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- Version
- 2.6.0
- Last Updated
- Sep 13, 2026
- Requires WP
- 6.0+
- Tested Up To
- 7.1
- PHP Version
- 8.0 or higher
- Author
- trillai
Support & Rating
- Rating
- ★ ☆ ☆ ☆ ☆ 1
- Reviews
- 0
- Support Threads
- 0
- Resolved
- 0%
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Frequently Asked Questions
Common questions about Trill AI Product Chat for WooCommerce
Yes. The chat endpoints are rate-limited per visitor IP. Cloudflare is recognised out of the box (the real visitor address is read from CF-Connecting-IP only when the connection genuinely comes from a Cloudflare range). Behind any other reverse proxy or CDN, tell the plugin where the real address is with the trcl_client_ip filter — for example add_filter( 'trcl_client_ip', fn() => sanitize_text_field( wp_unslash( $_SERVER['HTTP_X_REAL_IP'] ?? '' ) ) ); — and, if many shoppers legitimately share one address, raise the limit with trcl_rate_limit_per_minute.
Yes. Trill AI Chat Lite is a WooCommerce AI shopping assistant — it reads your WooCommerce product catalogue, your published pages, the current cart and the order history to answer shopper questions. It will not do anything useful on a WordPress site without WooCommerce installed and active.
No. I manage the AI infrastructure via Trill Cloud — you do not need to create an account with OpenAI, Anthropic or any other provider. Just install, activate and go.
The plugin reconnects automatically: it proves to Trill Cloud that it controls your site and receives a fresh connection secret. Your plan and monthly usage are preserved. Locally stored conversation history is removed by the uninstall (standard WordPress behaviour). Your site must be publicly reachable (including its REST API) for the verification to succeed.
On every chat turn the plugin reads the visitor's WooCommerce cart (items, quantities, line totals, cart subtotal and total) and injects a compact summary into the AI's context. Robin can then answer "what's in my cart", "what's my total", or "help me checkout" using real cart state — no hallucination, no asking the shopper to repeat what they already added. The cart context is sent fresh on every message, so it stays accurate even if the visitor adds or removes items mid-conversation.
For registered customers, identity is verified through their WordPress login — they only see orders bound to their wp_users.ID. For guests, the plugin requires both the order number and an email that matches the order's billing email. A mismatch silently falls through to "I need to verify your email" instead of confirming or denying the order's existence, so the plugin never leaks order data to an unverified caller.
When Robin offers to take the visitor's email (out-of-stock notification, price-drop alert, etc.) the exact consent line shown to the visitor is snapshotted into the wp_trcl_leads row alongside the email. If a future DSAR challenges the legitimate-interest basis the merchant can show what the visitor agreed to, verbatim, at capture time. Leads are managed from the Trill Chat → Leads admin page with CSV export.
When woocommerce_thankyou fires, the plugin records an order_completed event and looks up any chat_started events that share the same WooCommerce session customer ID within the last 24 hours. On a match, an order_attributed event is written linking the order to the chat session. The dashboard then surfaces "Orders from chat" and "Revenue from chat" KPIs over a configurable 7/30/90-day window.
Yes. The Trill Chat → Conversations admin page lists every conversation with its message count, average rating, conversion status and attributed revenue. Filter by date range, status and rating, run a full-text search across message content, and open any conversation to read the full transcript. Export the whole filtered list or a single transcript to CSV (hardened against spreadsheet formula injection), and delete conversations you no longer need — individually or in bulk.
The free plugin includes 50 conversations per calendar month, enforced server-side. The Trill Cloud plan (£12/month) raises this to 2,000 conversations per month. Your admin dashboard shows a usage bar with your plan's real allowance so you can track usage at a glance.
