Widget for Zendesk Chat via API
by Plugins and Snippets 5 (6 reviews)

Widget for Zendesk Chat via API

This plugin offers a faster way to load the Zendesk Chat Widget via API. It optimizes the page loading speed and it is quick and easy to implement.

Widget for Zendesk Chat via API ranks #13,237 among WordPress.org plugins with 100+ active installations, is #622 of 3,634 in the Communication category, a 5/5 rating from 6 reviews, and was last updated Apr 16, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.8.12 (Current: 7.1.4)
v1.12.12 Current Version v1.12.12
Updated 1 year ago Last Update on 16 Apr, 2025
Refreshed 1 week ago Last Refreshed on
#622 of 3,634 in Communication Top 25% by installs No update in over a year
View on WordPress.org
Rank
#13,237
— No change
Active Installs
100+
-46.5%
KW Avg Position
64.4
0.2 better
Downloads
5.6K
+7 today
Support Resolved
0%
— No change
Rating
100%
Review 5 out of 5
5 (6 reviews)

Next Milestone 200

Total Progress 87%
100+ 200+
563
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
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Need 13 more installs to reach 200+

Rank Changes

12,575 12,906 13,237 13,568 13,899 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026
13,216 13,261 13,306 13,350 13,395 23-10-2026 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026
Current #13,237
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 20 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026
0 10 20 23-10-2026 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026 02-11-2026 03-11-2026 04-11-2026 05-11-2026 06-11-2026 07-11-2026
Downloads
Growth
Peak

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Reviews & Ratings

5.0
6 reviews
Overall 100%
5
6 (100%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for Widget for Zendesk Chat via API. Checked 3 months ago.

TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who use Zendesk Chat and want to avoid its impact on page load speed. It loads the Zendesk Chat Widget via the Zendesk API after a configurable time delay, so the widget no longer slows down initial page loading.

  • Loads Zendesk Chat Widget via API
  • Configurable loading time delay
  • Faster page load speed
  • Settings page for API Key
  • Different delay for scroll vs idle
  • Disable Chat Widget on select pages
  • Meta-box on pages and posts
  • Improves SEO page load metrics

Frequently Asked Questions

Common questions about Widget for Zendesk Chat via API

First, check the page speed analysis from GTmetrix to find out how much Zendesk Chat Widget (ex Zopim) delays your website's loading (especially within the critical Time to Interactive range). Second, kindly make sure that the API key is correctly entered, and third that all caches are cleared. Then recheck the page speed analysis via GTmetrix. Finetune the time delay so that the loading of the Zendesk Chat Plugin (ex Zopim) does not influence any more Time to Interactive (by delaying the loading of the Widget).
No, you only need this plugin installed and activated on your website to use the Zendesk Chat Widget. Now the Zendesk Chat Widget will be loaded via API and directly displayed on the Frontend of your Website.
You can find your Account Key by logging in to your Zendesk Chat Dashboard, click on your Profile Icon, and select Check Connection option, and your Account Key will appear on the next window that opens.
This is the duration (in seconds) the plugin will wait before loading the chat widget. This allows for sufficient time to terminate the initial page load. The loading delay time can be adjusted manually in case you want to display the Chat Widget faster or you need to wait later until your website is fully loaded. This allows us to optimize each Website individually.
Yes, depending on your preference, you set your own Chat Widget Loading Delay Time by going to the Plugin Settings Page.
Yes, as of version 1.12.7, we have added a new feature that allows to disable the Zendesk Chat Widget on select pages or posts. We can do this by going to the page edit modus, locate the Widget for Zendesk Chat, and tick the box to disable.
Yes. You can enable the settings on Remove Plugin Data on Uninstall in the Plugin Settings Page.
You may contact our Support at any time.

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