by Plugins and Snippets 5 (6 reviews)

Widget for Zendesk Chat via API

Name: Widget for Zendesk Chat via API
Rating: 5.0 (6 reviews)
Author: Plugins and Snippets

This plugin offers a faster way to load the Zendesk Chat Widget via API. It optimizes the page loading speed and it is quick and easy to implement.

Widget for Zendesk Chat via API ranks #12,985 among WordPress.org plugins with 200+ active installations, is #550 of 3,370 in the Communication category, a 5/5 rating from 6 reviews, and was last updated Apr 16, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.8 (Current: 7.1.1)

v1.12.12 Current Version v1.12.12

Updated 1 year ago Last Update on 16 Apr, 2025

Refreshed 8 hours ago Last Refreshed on

#550 of 3,370 in Communication Top 25% by installs No update in over a year

View on WordPress.org

Rank

#12,985

— No change

Active Installs

200+

-8.7%

KW Avg Position

45.4

0.2 worse

Downloads

4.9K

+3 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (6 reviews)

Next Milestone 300

Total Progress 6%

200+ 300+

7,866

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #12,985

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

6 reviews

Overall 100%

6 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for Widget for Zendesk Chat via API. Checked 1 month ago.

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Plugin Details

Version: 1.12.12
Last Updated: Apr 16, 2025
Requires WP: 3.5+
Tested Up To: 6.8
PHP Version: 5.6 or higher
Author: Plugins and Snippets

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 6
Support Threads: 0
Resolved: 0%

Keywords

chat widget speed optimization zendesk zendesk chat zendesk speed

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who use Zendesk Chat and want to avoid its impact on page load speed. It loads the Zendesk Chat Widget via the Zendesk API after a configurable time delay, so the widget no longer slows down initial page loading.

Loads Zendesk Chat Widget via API
Configurable loading time delay
Faster page load speed
Settings page for API Key
Different delay for scroll vs idle
Disable Chat Widget on select pages
Meta-box on pages and posts
Improves SEO page load metrics

Frequently Asked Questions

Common questions about Widget for Zendesk Chat via API

First, check the page speed analysis from GTmetrix to find out how much Zendesk Chat Widget (ex Zopim) delays your website's loading (especially within the critical Time to Interactive range). Second, kindly make sure that the API key is correctly entered, and third that all caches are cleared. Then recheck the page speed analysis via GTmetrix. Finetune the time delay so that the loading of the Zendesk Chat Plugin (ex Zopim) does not influence any more Time to Interactive (by delaying the loading of the Widget).

No, you only need this plugin installed and activated on your website to use the Zendesk Chat Widget. Now the Zendesk Chat Widget will be loaded via API and directly displayed on the Frontend of your Website.

You can find your Account Key by logging in to your Zendesk Chat Dashboard, click on your Profile Icon, and select Check Connection option, and your Account Key will appear on the next window that opens.

This is the duration (in seconds) the plugin will wait before loading the chat widget. This allows for sufficient time to terminate the initial page load. The loading delay time can be adjusted manually in case you want to display the Chat Widget faster or you need to wait later until your website is fully loaded. This allows us to optimize each Website individually.

Yes, depending on your preference, you set your own Chat Widget Loading Delay Time by going to the Plugin Settings Page.

Yes, as of version 1.12.7, we have added a new feature that allows to disable the Zendesk Chat Widget on select pages or posts. We can do this by going to the page edit modus, locate the Widget for Zendesk Chat, and tick the box to disable.

Yes. You can enable the settings on Remove Plugin Data on Uninstall in the Plugin Settings Page.

You may contact our Support at any time.