by YoOhw Studio 0 (0 reviews)

Support Portal

Name: Support Portal
Author: YoOhw Studio

Build a private support portal with conversations, access controls, flexible storage, and protected attachments in posts/comments mode.

Support Portal ranks #64,407 among WordPress.org plugins with 0+ active installations, and was last updated Sep 14, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.2

v1.0.0 Current Version v1.0.0

Updated 1 week ago Last Update on 14 Sep, 2026

Refreshed 6 hours ago Last Refreshed on

Downloads -70.7% this week Actively maintained

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Rank

#64,407

— No change

Active Installs

— No change

KW Avg Position

144

1 worse

Downloads

+6 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 10%

0+ 10+

18,854

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #64,407

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

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Reviews & Ratings

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Plugin Details

Version: 1.0.0
Last Updated: Sep 14, 2026
Requires WP: 6.2+
Tested Up To: 7.1.2
PHP Version: 7.4 or higher
Author: YoOhw Studio

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

customer support help desk private support support portal ticket system

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Frequently Asked Questions

Common questions about Support Portal

Use isolated support storage when the site already contains public posts, comments, products, pages, or community content. Use WordPress posts and comments when the installation is new or dedicated primarily to customer support, or when you need protected attachment uploads.

No. Dedicated topic and reply tables are created only after isolated support storage is selected and saved.

Yes. Switching modes does not migrate or delete either dataset. The portal begins reading and writing through the selected storage mode while the other dataset remains in place.

Customers can view their own topics. Users with the plugin's dedicated support capabilities can view and manage the topics permitted by those capabilities. Custom roles can also be granted the relevant capabilities.

Categories can be restricted by user role or by access code, depending on how the portal is configured.

Protected attachment uploads are currently available only in WordPress posts/comments storage mode. In that mode, support attachments handled by the protected attachment system are stored outside the public uploads path and served through an authorization check. Existing support-related attachments can be moved into protected storage as they are accessed through the portal.

No. Support Portal does not transmit support conversations, attachments, or account data to YoOhw or another external service.

Only if the site administrator explicitly enables the optional footer-credit setting. It is disabled by default.

The plugin removes its settings, scheduled hooks, and custom capabilities. Support conversations, attachments, users, categories, and isolated support tables are intentionally retained to reduce the risk of accidental data loss.