by helpo 0 (0 reviews)

helpo – AI Chatbot & Live Chat for WooCommerce

Name: helpo – AI Chatbot & Live Chat for WooCommerce
Author: helpo

AI chatbot and live chat for WooCommerce stores: answers shoppers from your products and pages, shows product cards, and hands off to your team.

helpo ranks #55,137 among WordPress.org plugins with 0+ active installations, is #2,868 of 3,634 in the Communication category, and was last updated Oct 19, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v0.2.1 Current Version v0.2.1

Updated 1 week ago Last Update on 19 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#2,868 of 3,634 in Communication Downloads -78.5% this week Actively maintained

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Rank

#55,137

— No change

Active Installs

— No change

KW Avg Position

N/A

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Downloads

137

+6 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 30%

0+ 10+

27,569

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #55,137

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

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Reviews & Ratings

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Plugin Details

Version: 0.2.1
Last Updated: Oct 19, 2026
Requires WP: 6.0+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: helpo

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

AI Chatbot customer support helpdesk live chat woocommerce

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Frequently Asked Questions

Common questions about helpo – AI Chatbot & Live Chat for WooCommerce

Yes. The plugin is the WordPress front-end for a helpo project. Signing up is free and happens during the connect step.

Conversations, knowledge base content and analytics live in your helpo account. In WordPress, the plugin stores only: your integration token, the connected project's identifiers, your local settings (targeting rules, sync toggle), a map of post IDs to knowledge sources, and the last 20 sync errors. Uninstalling the plugin deletes all of it.

No. It is stored in wp_options, read only in PHP, and never printed, enqueued, or sent to the browser. The admin interface talks to helpo through authenticated WordPress REST routes on your own site.

A free plan for small sites, plus Pro and Premium tiers with higher knowledge-base and product limits and automatic content sync. On Pro and Premium, an add-on removes the "Powered by helpo" badge. Current details are at https://helpo.support/pricing. If an action exceeds your plan's limit, the plugin shows an upgrade prompt instead of failing silently.

Yes. In the plugin's Settings screen you can exclude specific pages or posts, whole post types, URL patterns (using * as a wildcard), and hide the widget from logged-in users or chosen roles.

The plugin asks helpo to revoke the integration token, deletes the local connection, and stops embedding the widget. Your helpo project and its data stay in your helpo account.

The chat's own buttons and labels come in 34 languages: Arabic, Bulgarian, Chinese (Simplified and Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Persian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian and Vietnamese. By default it follows each page's language; you can pick "Visitor's browser language" or one fixed language under Appearance → Language. Your greeting and welcome message show as you wrote them, and the AI replies in the shopper's own language.

It uses your theme's button style. To place it somewhere else, turn it off under Settings → WooCommerce and put the [helpo_ask_product] shortcode where you want it (on a product page it picks up that product; elsewhere pass id="123"). Developers can change its markup with the kasp_product_button_html filter and any storefront text with kasp_front_string.

Yes. The embed is a single async script tag, so a cached page still loads the widget normally.

The wp-admin screens are a small React app. build/ holds the compiled files WordPress loads, and their source ships in admin/src/, built with the official @wordpress/scripts toolchain (npm install && npm run build). The PHP is plain WordPress, with no framework and no Composer dependencies.