by Hitsteps 3.9 (7 reviews)

Hitsteps Web Analytics

Name: Hitsteps Web Analytics
Rating: 3.9 (7 reviews)
Author: Hitsteps

Track live WordPress visitors in real time with visitor journeys, referrers, profiles, heatmaps, WooCommerce context, and live chat.

Hitsteps Web Analytics ranks #7,619 among WordPress.org plugins with 800+ active installations, is #210 of 1,978 in the Analytics category, a 3.9/5 rating from 7 reviews, and was last updated Aug 13, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v5.96 Current Version v5.96

Updated 1 month ago Last Update on 13 Aug, 2026

Refreshed 9 hours ago Last Refreshed on

#210 of 1,978 in Analytics Top 25% by installs Downloads +24.7% this week

View on WordPress.org

Rank

#7,619

+13 this week

Active Installs

800+

-4.3%

KW Avg Position

17.6

— No change

Downloads

133K

+7 today

Support Resolved

— No change

Rating

78%

Review 3.9 out of 5

3.9 (7 reviews)

Next Milestone 900

Total Progress 51%

800+ 900+

310

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 49 more installs to reach 900+

Rank Changes

Current #7,619

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

3.9

7 reviews

Overall 78%

5 (71%)

0 (0%)

2 (29%)

Security History

Source: WPVulnerability

2 known vulnerabilities on record · 0 in the last 24 months · checked 1 month ago

Oct 6, 2023

Hitsteps Web Analytics [hitsteps-visitor-manager] < 5.87

CVE-2023-45268 · Fixed in v5.87
Oct 3, 2023

Hitsteps Web Analytics [hitsteps-visitor-manager] < 5.87

CVE-2023-45057 · Fixed in v5.87

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Plugin Details

Version: 5.96
Last Updated: Aug 13, 2026
Requires WP: 2.7+
Tested Up To: 7.1
PHP Version: 5.3 or higher
Author: Hitsteps

Support & Rating

Rating: ★ ★ ★ ★ ☆ 3.9
Reviews: 7
Support Threads: 0
Resolved: 0%

Keywords

heatmap live visitors referral tracking visitor profiles visitor tracking

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners and store operators who want to see individual visitor behavior rather than just aggregate pageview counts. It solves the problem of understanding real-time visitor activity, journeys, and engagement by connecting the site to the hosted Hitsteps analytics service for live tracking, heatmaps, and visitor context in WooCommerce or form notifications.

Live visitor analytics
Visitor journey tracking
Click heatmaps
Page Analysis reports
WooCommerce order email context
Contact Form 7 integration
Gravity Forms integration
Uptime monitoring and alerts

Frequently Asked Questions

Common questions about Hitsteps Web Analytics

Activate Hitsteps, open Settings > Hitsteps, connect your account and API key, then visit the site in another tab. The live dashboard shows the test visit, page, available referrer, device, approximate location, and journey.

Yes. Hitsteps sends tracked page activity to its hosted dashboard as it happens. Follow active and recent visits, page changes, entry pages, and returning visits.

Yes. Profiles connect returning browser visits and page history. They represent browser or session activity unless your site supplies a known identifier after login, a form, chat, or purchase. Anonymous visitors are not identified automatically.

Yes. Enable click tracking to build heatmaps and Page Analysis reports showing which links, buttons, menus, products, and page sections receive clicks.

Hitsteps records available referrers, landing pages, campaigns, search-engine signals, and entry sources. Browsers, privacy settings, apps, redirects, and copied links can remove referrer data, making visits direct or unattributed.

Yes. Hitsteps can add visitor context to supported WooCommerce order emails and integrates with Contact Form 7, Gravity Forms, Ninja Forms, and Jetpack Contact Form. Enable only what fits your privacy and consent requirements.

Use it alone or beside Google Analytics. Hitsteps focuses on live visitors, individual journeys, returning profiles, referrers, heatmaps, chat context, and website monitoring.

After saving the API key, clear WordPress or CDN caches, browse two or three pages in a separate window, and confirm the path appears live. If not, check the API key, consent settings, caching, content-security policy, and duplicate analytics installations. For account-specific help, visit the Hitsteps support page.