by ekabeblessed 0 (0 reviews)

Hivenza – Live Chat, AI Agent & Help Centre

Name: Hivenza – Live Chat, AI Agent & Help Centre
Author: ekabeblessed

Live chat, AI chatbot and help centre search for WordPress and WooCommerce. Recognises signed-in users and WooCommerce customers.

Hivenza ranks #52,472 among WordPress.org plugins with 0+ active installations, is #2,877 of 3,634 in the Communication category, and was last updated Oct 30, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.0.3 Current Version v1.0.3

Updated 2 days ago Last Update on 30 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#2,877 of 3,634 in Communication Actively maintained

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Rank

#52,472

— No change

Active Installs

— No change

KW Avg Position

139

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Downloads

+3 today

Support Resolved

— No change

Rating

Review 0 out of 5

0 (0 reviews)

Next Milestone 10

Total Progress 40%

0+ 10+

24,904

Ranks to Climb

Growth Needed

8,000,000

Active Installs

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Rank Changes

Current #52,472

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

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Plugin Details

Version: 1.0.3
Last Updated: Oct 30, 2026
Requires WP: 6.3+
Tested Up To: 7.1.4
PHP Version: 7.4 or higher
Author: ekabeblessed

Support & Rating

Rating: ☆ ☆ ☆ ☆ ☆ 0
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

AI Chatbot customer support help desk live chat woocommerce

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Frequently Asked Questions

Common questions about Hivenza – Live Chat, AI Agent & Help Centre

Yes. The chat, the AI agent and the help centre are part of Hivenza. Sign up at https://hivenza.com.

The signature is computed in PHP on your server. The secret is not printed in any page. For the best protection, define HIVENZA_SECRET in wp-config.php instead of saving it in the database.

Signed-in users are still passed to the chat, but without a signature. Hivenza then marks them as "Not verified" (or ignores them, if your chat only accepts signed identities).

Only for signed-in customers: name, email, number of orders and their five most recent order numbers with status. Guests are never described. Turn it off in Settings, Hivenza.

Yes. Tick the privacy option and install a consent plugin that supports the WP Consent API (the plugin shows a notice if the WP Consent API is missing). The chat then loads only after the visitor allows the "functional" category. That category covers the chat only. Counting visitors and session replay (if your team turns it on in Hivenza) are kept off until the visitor also allows the "statistics" category (the plugin calls Hivenza.track(false) until then).

The chat is signed out too, the next time the visitor opens a page with the chat, so the next person on a shared computer does not carry on the last person's chat. This also works on cached pages.

Yes. Turn off "Recognise signed-in users" in Settings, Hivenza. Nothing about your users is then sent.

Yes: choose "Everywhere except the pages I select".

The plugin's settings. Your Hivenza account and conversations are not touched.