by videowhisper 5 (1 reviews)

Contact Forms, Live Support, CRM, Video Messages

Name: Contact Forms, Live Support, CRM, Video Messages
Rating: 5.0 (1 reviews)
Author: videowhisper

Streamline support with integrated CRM, live chat, and custom contact forms for enhanced user interaction.

Contact Forms, Live Support, CRM, Video Messages ranks #45,077 among WordPress.org plugins with 10+ active installations, is #1,273 of 3,634 in the Communication category, a 5/5 rating from 1 reviews, and was last updated Oct 29, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1.4

v1.12.12 Current Version v1.12.12

Updated 3 days ago Last Update on 29 Oct, 2026

Refreshed 2 days ago Last Refreshed on

#1,273 of 3,634 in Communication Top 50% by installs Downloads +12.1% this week Actively maintained

View on WordPress.org

Rank

#45,077

— No change

Active Installs

10+

-33.3%

KW Avg Position

107.5

0.5 worse

Downloads

4.8K

+5 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (1 reviews)

Next Milestone 20

Total Progress 50%

10+ 20+

21,904

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #45,077

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

1 reviews

Overall 100%

1 (100%)

0 (0%)

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Plugin Details

Version: 1.12.12
Last Updated: Oct 29, 2026
Requires WP: 6.9+
Tested Up To: 7.1.4
PHP Version: 8.2 or higher
Author: videowhisper

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 1
Support Threads: 0
Resolved: 0%

Keywords

contact form crm helpdesk live chat support tickets

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Frequently Asked Questions

Common questions about Contact Forms, Live Support, CRM, Video Messages

A visitor needs to register a contact and confirm email to create a new ticket.

Each contact (email) has a code to access ticket.

New attachments and recordings require writable storage outside the web document root. The default is a vw-support-attachments/site-{blog-id} directory beside the WordPress home directory; a site administrator can configure another private local path through the vwls_attachment_storage_directory filter. Attachment types and size limits are in Application settings. Ticket Admin can count, migrate and remove attachments for selected tickets. Migration verifies a private backup and retains originals for review when it detects shared or unsupported references. Existing files remain public until migrated and verified public copies are removed. Backups are retained separately and are not included in attachment counts.

Downloads are served through a protected gateway endpoint. Public items are allowed when the download access key is empty; protected items require matching organization plan properties and valid contact authentication.

Yes. Support Wiki pages can render agentic Markdown content automatically, and the [videowhisper_support_markdown] / [vws_markdown] shortcodes can render Markdown in regular content. The renderer supports headings, paragraphs, ordered and unordered lists, pipe tables, block images, fenced code blocks, blockquotes, dividers, inline code, bold, italic, absolute links, and relative wiki links. Rendered output includes Fomantic UI-compatible classes such as ui table, ui list, ui header, ui message, ui image, and ui breadcrumb where appropriate, plus a lightweight stylesheet for breadcrumbs, tables, lists, quotes/citations, code blocks, and figures on pages that need it.

When VideoWhisper Site Manager is active, site admins can enable read-only AI access for users to retrieve their own CRM conversations. VideoWhisper Site Manager Pro can additionally enable message writes, admin CRM stats, contact retrieval, and new conversation creation. This plugin exposes integration hooks so Site Manager Pro can use the current CRM notification templates, cooldown settings, contact activity summaries, and external account database counts without exposing database passwords. Site Manager's dynamic agent guide documents CRM tools when this plugin and the relevant Site Manager settings are active. User tools include crm_list_my_conversations and crm_get_my_conversation_messages; Pro can add crm_send_my_conversation_message, crm_admin_get_stats, crm_admin_list_conversations, crm_admin_get_conversation_messages, crm_admin_send_conversation_message, crm_admin_list_contacts, and crm_admin_open_conversation.