by Smartsupp 4.7 (131 reviews)

Smartsupp – live chat, AI shopping assistant and chatbots

Name: Smartsupp – live chat, AI shopping assistant and chatbots
Rating: 4.7 (131 reviews)
Author: Smartsupp

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Smartsupp ranks #1,219 among WordPress.org plugins with 20,000+ active installations, is #77 of 3,352 in the Communication category, a 4.7/5 rating from 131 reviews, and was last updated Dec 8, 2025. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.8 (Current: 7.1)

v3.9.2 Current Version v3.9.2

Updated 9 months ago Last Update on 08 Dec, 2025

Refreshed 10 hours ago Last Refreshed on

#77 of 3,352 in Communication Top 5% by installs Downloads -8.6% this week

View on WordPress.org

Rank

#1,219

-2 this week

Active Installs

20K+

-25.2%

KW Avg Position

32.2

— No change

Downloads

370.6K

+101 today

Support Resolved

— No change

Rating

94%

Review 4.7 out of 5

4.7 (131 reviews)

Next Milestone 30K

Total Progress 64.9%

20K+ 30K+

126

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Need 3,510 more installs to reach 30K+

Rank Changes

Current #1,219

Change

Best #

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

4.7

131 reviews

Overall 94%

122 (93%)

0 (0%)

1 (1%)

8 (6%)

Security History

Source: WPVulnerability

2 known vulnerabilities on record · 1 in the last 24 months · checked 1 week ago

Feb 18, 2026

Smartsupp – live chat, AI shopping assistant and chatbots [smartsupp-live-chat] < 3.9.2

CVE-2025-12448 · Fixed in v3.9.2
Jul 20, 2024

Smartsupp – live chat, AI shopping assistant and chatbots [smartsupp-live-chat] < 3.7

CVE-2024-38790 · Fixed in v3.7

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Plugin Details

Version: 3.9.2
Last Updated: Dec 08, 2025
Requires WP: 3.0+
Tested Up To: 6.8
PHP Version: 5.3.2 or higher
Author: Smartsupp

Support & Rating

Rating: ★ ★ ★ ★ ★ 4.7
Reviews: 131
Support Threads: 0
Resolved: 0%

Keywords

AI chatbot livechat online chat smartsupp

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TL;DR

AI summary of the plugin's readme

This plugin is for online store owners and website operators who want to interact with visitors through chat and automated tools. It provides live chat, an AI shopping assistant, and chatbots to engage visitors, answer customer questions, and generate leads.

Live chat
Mira AI shopping assistant
Chatbot automation
Lead generation
Messenger integration
WhatsApp integration
Email integration
Mobile app

Frequently Asked Questions

Common questions about Smartsupp – live chat, AI shopping assistant and chatbots

Smartsupp boosts online sales via impactful conversations. With Mira AI shopping assistant, lead generating chatbots, and live chat, we turn visitors into customers. Used by over 100,000 webshops, our tools integrate with Messenger and email, streamline lead campaigns, and provide AI-assisted customer interactions. Explore Smartsupp for free to see the difference!

Once you’ve set up an account, Smartsupp offers a free version of live chat, along with a trial period to explore our new Mira AI shopping assistant. After testing it out, it’s entirely up to you whether you upgrade to a paid plan. Our premium plans not only include advanced AI features but also provide detailed statistics to help you track customer satisfaction and agent performance. Choose the plan that fits your needs best!

If your website utilizes WordPress, integration is straightforward. Simply install our designated plugin and log into your Smartsupp account within the plugin settings. The integration will be handled automatically from there. The second option is a manual installation, please refer to our step-by-step tutorial.

You don’t need any technical skills or coding knowledge to set up your own AI shopping assistant. Mira AI is a simple plug-and-play solution designed for effortless integration. The best part? Getting it up and running takes less than 5 minutes. Mira AI gathers information either by scraping your website URL or using your product feed, allowing her to learn about your products and offer personalized shopping guidance and recommendations.

Certainly! For a live example, visit our website and interact with our chatbot. Additionally, for an in-depth understanding, we have a detailed tutorial available in our Help section.

Yes, we offer a mobile app to facilitate seamless conversation management on-the-go. It's compatible with both Android and iOS devices.

For better insights into our features, visit the HELP center on our website. If you have further queries or can't locate specific information, please reach out to us at support@smartsupp.com. We're always eager to assist.

The Smartsupp dashboard is multilingual, offering support for: English, Čeština, Deutsch, Español, Français, Italiano, Magyar, Nederlands, and Polski.