by toolmatelabs 1 (0 reviews)

ToolMate Customer Insights

Name: ToolMate Customer Insights
Author: toolmatelabs

See what happens before the order. Understand customer journeys, identify meaningful carts and recover abandoned sales directly in WooCommerce.

ToolMate Customer Insights ranks #51,875 among WordPress.org plugins with 1+ active installations, is #1,247 of 2,168 in the Analytics category, a 1/5 rating from 0 reviews, and was last updated Aug 25, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Compatible with WP 7.1

v2.0.1 Current Version v2.0.1

Updated 2 months ago Last Update on 25 Aug, 2026

Refreshed 1 week ago Last Refreshed on

#1,247 of 2,168 in Analytics

View on WordPress.org

Rank

#51,875

— No change

Active Installs

-75%

KW Avg Position

N/A

— No change

Downloads

202

+2 today

Support Resolved

— No change

Rating

20%

Review 1 out of 5

1 (0 reviews)

Next Milestone 10

Total Progress 40%

0+ 10+

38,938

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #51,875

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

1.0

0 reviews

Overall 20%

0 (0%)

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Plugin Details

Version: 2.0.1
Last Updated: Aug 25, 2026
Requires WP: 6.4+
Tested Up To: 7.1
PHP Version: 8.0 or higher
Author: toolmatelabs

Support & Rating

Rating: ★ ☆ ☆ ☆ ☆ 1
Reviews: 0
Support Threads: 0
Resolved: 0%

Keywords

abandoned cart analytics cart recovery customer journey woocommerce

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Frequently Asked Questions

Common questions about ToolMate Customer Insights

Yes. ToolMate Customer Insights is designed specifically for WooCommerce stores and requires WooCommerce.

Yes. Customer Insights records applicable first-party visitor activity and connects meaningful events into individual journeys. Depending on the activity available, a journey can include pages viewed, products viewed, clicks, scroll activity, active time, cart activity, traffic source and other relevant signals.

Yes. Customer Insights can record anonymous visitor activity before a visitor becomes identifiable. Anonymous journeys remain anonymous unless information becomes available through applicable WooCommerce activity or another supported interaction.

No. Customer Insights is specifically designed to avoid treating every recorded session as a meaningful customer. Low-signal or technical activity can be separated from normal visitor and journey views so store owners can focus on more useful activity.

Yes. Customer Insights Free includes abandoned cart and abandoned order recovery functionality. Eligible recovery emails can be sent manually or automatically when automatic recovery has been enabled by the administrator.

Yes. Recovery Email Studio includes built-in themes and controls for branding, sender information, subject, headline, message, recovery button text and sending delay. You can preview the customer-facing email before using automatic recovery.

No. Automatic recovery sending is controlled by the administrator and must be explicitly enabled.

Only if you enable that option. Recovery email open tracking uses a 1x1 image and is disabled by default.

Customer Insights does not require Google Analytics to display its own first-party visitor journey data inside WordPress. Traffic and campaign information may be recorded when those signals are available to the website.

Search engines and other platforms may intentionally withhold some information. For example, Google commonly does not expose the exact organic search query.