AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support
by echoplugins 5 (6 reviews)

AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support

Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.

AI Chat App ranks #13,528 among WordPress.org plugins with 100+ active installations, is #622 of 3,634 in the Communication category, a 5/5 rating from 6 reviews, and was last updated Feb 23, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9.11 (Current: 7.1.4)
v3.3.6 Current Version v3.3.6
Updated 8 months ago Last Update on 23 Feb, 2026
Refreshed 2 days ago Last Refreshed on
#622 of 3,634 in Communication Top 25% by installs Downloads -47.1% this week
View on WordPress.org
Rank
#13,528
— No change
Active Installs
100+
-45.1%
KW Avg Position
110
0.2 worse
Downloads
16.4K
+8 today
Support Resolved
0%
— No change
Rating
100%
Review 5 out of 5
5 (6 reviews)

Next Milestone 200

Total Progress 80%
100+ 200+
854
Ranks to Climb
-
Growth Needed
8,000,000
Active Installs
Pro

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Rank Changes

13,413 13,446 13,478 13,511 13,543 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026
13,376 13,419 13,462 13,505 13,548 17-10-2026 18-10-2026 19-10-2026 20-10-2026 21-10-2026 22-10-2026 23-10-2026 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026
Current #13,528
Change
Best #

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Active Installs Growth

Active Installs 0,000,000+
Growth +0.0%
Peak 0,000,000

Downloads Growth

0 10 20 30 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026
0 10 20 30 17-10-2026 18-10-2026 19-10-2026 20-10-2026 21-10-2026 22-10-2026 23-10-2026 24-10-2026 25-10-2026 26-10-2026 27-10-2026 28-10-2026 29-10-2026 30-10-2026 31-10-2026 01-11-2026
Downloads
Growth
Peak

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Reviews & Ratings

5.0
6 reviews
Overall 100%
5
6 (100%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for AI Chat App. Checked 3 months ago.

TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to provide AI-powered customer support with live agent handover. It solves the problem of unanswered customer questions and support ticket overload by combining AI chat, FAQs, search, and contact options into one widget.

  • AI chat with live agent handover
  • FAQs in chat widget
  • Article search in chat widget
  • Contact form in chat widget
  • Keyword detection for handover
  • Sentiment analysis via feedback
  • Persistent Talk to Agent button
  • Phone support link

Frequently Asked Questions

Common questions about AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support

Help Dialog Chat is an AI-powered support solution that combines chat functionality, FAQs, search capabilities, and contact forms to provide comprehensive customer support on your WordPress website.
AI-powered chat assistant that learns from your content Customizable FAQ system Integrated search functionality Contact form with email notifications Phone support integration Custom link options Responsive design RTL language support WCAG accessibility compliance
No, Help Dialog Chat is designed to be user-friendly. The installation process is straightforward, and the admin interface is intuitive. Basic WordPress knowledge is sufficient to get started.
Yes, Help Dialog Chat offers extensive customization options: * Match your website's color scheme * Adjust widget size and position * Customize button styles * Modify chat window appearance * Change icons and branding elements
Help Dialog Chat is designed to work with any WordPress theme. It's built with standard WordPress practices and uses responsive design principles to ensure compatibility across different themes and devices.
The AI chat learns from your: * Knowledge base content * FAQ entries * Website pages * Custom documentation It uses this information to provide accurate, contextual responses to user queries.
Yes, you have complete control over agent handover: * Define custom keywords in any language (e.g., "human", "agent", "support") * Choose between keyword triggers, feedback triggers, or always-on buttons * Configure different actions for different trigger types * Route to specific teams based on keywords or topics * Enable or disable features based on your support workflow
Yes, Help Dialog Chat supports: * Multiple languages through WPML * RTL languages * Custom translations * Language-specific FAQs
We provide: * Comprehensive documentation * Email support * Regular updates * Video tutorials For additional questions or support, visit our documentation or contact our support team.

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