by echoplugins 5 (6 reviews)

AI Chat App - Live Agent Handover, Help Docs, Email, Call Button, Fast Support

Name: AI Chat App - Live Agent Handover, Help Docs, Email, Call Button, Fast Support
Rating: 5.0 (6 reviews)
Author: echoplugins

Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.

AI Chat App ranks #13,035 among WordPress.org plugins with 200+ active installations, is #609 of 3,342 in the Communication category, a 5/5 rating from 6 reviews, and was last updated Feb 23, 2026. Data from WordPress.org, refreshed twice daily — see methodology.

Tested up to WP 6.9 (Current: 7.1)

v3.3.6 Current Version v3.3.6

Updated 6 months ago Last Update on 23 Feb, 2026

Refreshed 6 hours ago Last Refreshed on

#609 of 3,342 in Communication Top 25% by installs Downloads +56.5% this week

View on WordPress.org

Rank

#13,035

+79 this week

Active Installs

200+

-4.3%

KW Avg Position

86.4

0.2 worse

Downloads

14.1K

+24 today

Support Resolved

— No change

Rating

100%

Review 5 out of 5

5 (6 reviews)

Next Milestone 300

Total Progress 10%

200+ 300+

1,903

Ranks to Climb

Growth Needed

8,000,000

Active Installs

Pro

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Rank Changes

Current #13,035

Change

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Active Installs Growth

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Active Installs 0,000,000+

Growth +0.0%

Peak 0,000,000

Downloads Growth

Downloads

Growth

Peak

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Reviews & Ratings

5.0

6 reviews

Overall 100%

6 (100%)

0 (0%)

Security History

Source: WPVulnerability

No known vulnerabilities on record for AI Chat App. Checked 1 month ago.

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Plugin Details

Version: 3.3.6
Last Updated: Feb 23, 2026
Requires WP: 5.4+
Tested Up To: 6.9
PHP Version: 5.6 or higher
Author: echoplugins

Support & Rating

Rating: ★ ★ ★ ★ ★ 5
Reviews: 6
Support Threads: 0
Resolved: 0%

Keywords

AI gpt chat chatbot helpdesk live chat

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TL;DR

AI summary of the plugin's readme

This plugin is for WordPress site owners who want to provide AI-powered customer support with live agent handover. It solves the problem of unanswered customer questions and support ticket overload by combining AI chat, FAQs, search, and contact options into one widget.

AI chat with live agent handover
FAQs in chat widget
Article search in chat widget
Contact form in chat widget
Keyword detection for handover
Sentiment analysis via feedback
Persistent Talk to Agent button
Phone support link

Frequently Asked Questions

Common questions about AI Chat App - Live Agent Handover, Help Docs, Email, Call Button, Fast Support

Help Dialog Chat is an AI-powered support solution that combines chat functionality, FAQs, search capabilities, and contact forms to provide comprehensive customer support on your WordPress website.

AI-powered chat assistant that learns from your content Customizable FAQ system Integrated search functionality Contact form with email notifications Phone support integration Custom link options Responsive design RTL language support WCAG accessibility compliance

No, Help Dialog Chat is designed to be user-friendly. The installation process is straightforward, and the admin interface is intuitive. Basic WordPress knowledge is sufficient to get started.

Yes, Help Dialog Chat offers extensive customization options: * Match your website's color scheme * Adjust widget size and position * Customize button styles * Modify chat window appearance * Change icons and branding elements

Help Dialog Chat is designed to work with any WordPress theme. It's built with standard WordPress practices and uses responsive design principles to ensure compatibility across different themes and devices.

The AI chat learns from your: * Knowledge base content * FAQ entries * Website pages * Custom documentation It uses this information to provide accurate, contextual responses to user queries.

Yes, you have complete control over agent handover: * Define custom keywords in any language (e.g., "human", "agent", "support") * Choose between keyword triggers, feedback triggers, or always-on buttons * Configure different actions for different trigger types * Route to specific teams based on keywords or topics * Enable or disable features based on your support workflow

Yes, Help Dialog Chat supports: * Multiple languages through WPML * RTL languages * Custom translations * Language-specific FAQs

We provide: * Comprehensive documentation * Email support * Regular updates * Video tutorials For additional questions or support, visit our documentation or contact our support team.